Billing Credit and Collections Manager

butcher-power-products; Canada; In loco; CAD 163.000 - 199.000; Tempo pieno

Descrizione del lavoro

butcher-power-products is seeking a Billing, Credit & Collections Manager to own the full order-to-cash cycle, from invoicing to cash application, across a ~$100M receivables portfolio. You’ll report KPIs weekly and keep leadership updated with clear dashboards.

Responsibilities include managing billing accuracy, credit/collections policy, and month-end reconciliation. Strong Dynamics 365, Excel, and Power BI skills are required to drive process improvements and reliable reporting.

Competenze

• Bachelor’s degree in Accounting, Finance, or Business.
• 7+ years in billing, credit, and collections with team leadership.
• Experience managing a portfolio in manufacturing or distribution with large revenue.
• ERP-based billing and AR experience, Dynamics 365 preferred.
• Strong Excel and KPI dashboard skills in Power BI or similar.

Mansioni

• Own the full order-to-cash process: billing, credit approval, collections, cash application, deductions, and disputes.
• Drive improvements in Dynamics 365, including automated dunning, cash-app matching, portals, and e-invoicing.
• Ensure prompt, accurate invoicing; review pricing, terms, and milestones with Sales/PM for accuracy.
• Develop and enforce credit and collections policy; manage a $50M+ portfolio.
• Lead reporting: weekly KPI, AR/cash reviews, and escalation of risks and disputes.
• Collaborate with Data team to build dashboards in Dynamics 365, Excel, Power BI.

Conoscenze

Advanced Excel

Power BI

KPI dashboards

Dynamics 365 experience

Leadership

Formazione

Bachelor's degree in Accounting, Finance, or Business

Strumenti

Dynamics 365

Excel

Power BI

Ariba

Coupa

Descrizione del lavoro

Job Summary

The Billing, Credit & Collections Manager to own the company’s full order-to-cash cycle, from timely and accurate invoicing through credit approval, collection, and cash application, across a receivables portfolio of about $100 million. You’ll be the company’s go-to source for receivables and cash reporting. You’ll keep project management, sales, and leadership informed with clear weekly KPIs and regular account updates.

Key Responsibilities

Order-to-Cash Leadership

• Own the full order-to-cash process: billing, credit approval, collections, cash application, deductions, and dispute resolution
• Drive improvements in Dynamics 365, including automated dunning, cash-app matching, customer portals, and e-invoicing

Billing Oversight

• Make sure all shipments and completed orders are invoiced promptly and accurately, and investigate any shipped-but-not-billed orders.
• Review billing rules and milestones, before they’re sent, for pricing, quantity, freight, tax, and customer-specific terms, with extra scrutiny on high-dollar and non-standard orders
• Work with Sales and Project Management so billing reflects current pricing agreements and customer requirements such as PO numbers, portals, and progress or milestone billing.
• Find the root causes of billing errors that lead to disputes or deductions, and fix the process upstream.

Credit & Collections

• Develop, document, and enforce the company’s credit and collections policy.
• Manage collections on a portfolio of about $100M, with a focus on large and strategic accounts
• Resolve customer deductions, chargebacks, short-pays, and pricing or shipment disputes with Sales, Project Management, and Shipping

Reporting & Communication

• Leadership: Deliver a weekly KPI report, a weekly AR and cash review, and prompt escalation of material credit risks, large disputes, and collection concerns
• Project Management: Report on project billing status, milestone and progress billing readiness, retention, unbilled amounts, and collection status for each project; partner with project managers so billing events are documented and invoiced on time Revision 0 = Initial Release
• Sales: Provide customer account status, past-due balances by customer and sales rep, and disputes that need sales and/or leadership involvement to resolve.
• Work with Data team to build and maintain the reporting and dashboards behind these updates (Dynamics 365, Excel, Power BI) so numbers are consistent, timely, and reconciled to the GL

Month-End Controls

• Reconcile the AR subledger to the GL, and support month-end close and the annual audit
• Calculate the bad-debt reserve and support the allowance methodology
• Support revenue cut-off and unbilled revenue accruals at month-end

Qualifications

• Bachelor’s degree in Accounting, Finance, or Business
• 7+ years in billing, credit, and collections, including 3+ years managing a team
• Experience managing a portfolio of $50M or more in a manufacturing or distribution business with $250M+ in revenue
• Hands-on experience managing or overseeing billing in a manufacturing environment, including sales tax, freight, project or milestone billing, and customer portal invoicing (for example Ariba or Coupa)
• Experience with ERP-based billing and AR (Dynamics 365 strongly preferred)
• Advanced Excel skills and experience building KPI dashboards in Power BI or similar tools
• Clear, confident communicator who can present to leadership and work closely with sales and project teams

Core Competencies

• Order-To-Cash Management
• Financial Analysis & Reporting
• Credit & Risk Management
• Process Improvement & Systems Optimization
• Cross-Functional Collaboration& Communication
• Leadership & Team Management

Compensation

The base pay range for this role is $115,000 – $140,000 per year.