Billing and Contracts Officer (Clerk 4)

Competition # : 45805

Department: Emergency Management

Location: DARTMOUTH

Type of Employment: Permanent

Union Status: NSGEU - NSPG

Closing Date: 01-May-25 (Applications are accepted until 11:59 PM Atlantic Time)

About Us

The Department of Emergency Management is responsible for leading disaster and emergency planning, preparedness, response and recovery activities on behalf of the Province of Nova Scotia. The objective of the Department is to ensure that Nova Scotians are safe, prepared and resilient in the face of disasters and emergencies. The Department leads the coordination and co-operation of partners and resources during provincial level critical incidents, supports municipal and other partners in regional level and local events, administers the province’s 911 service, maintains critical communications infrastructure and supports operations of our regional emergency management centres. The Department also works to ensure critical government services continue to function during and after critical events.

The Regional Operations and Infrastructure Branch enhances the safety and resilience of our Province by:

• Strengthening critical communications infrastructure through the establishment and oversight of the Public Safety Field Communications Agency.
• Establishing and maintaining Regional Emergency Operations Centres (REOCs) in 6 regions in Nova Scotia.
• Coordinating response to regional emergencies.
• Strengthening local and regional emergency preparedness through outreach and education.
• Fostering strong collaboration, communication, and emergency management planning with regional partners.
• Providing information to the Provincial Coordination Centre and the 24/7 Watch Desk staff.

About Our Opportunity

The Public Safety Field Communications Agency is responsible for managing public safety and public works, including two-way radio communications, infrastructure, and dispatch services on behalf of the Province. The Agency manages over 400 tailored contracts and agreements with various municipal, provincial, and federal entities, as well as neighbouring provinces, and private sector entities, for the use of radio systems and infrastructure, and dispatch services.

The Billing and Contracts Support Officer will be responsible for the administrative management of these contracts, including customizing new contracts to suit client needs, managing approvals for new contracts, renewals, and modifications, handling all billing and rebilling activities, and reporting associated with the contracts. They will also assist the Manager in managing and administering contracts with major service providers.

Primary Accountabilities

• Provide administrative management of significant quantities of contracts.
• Maintain accurate contract records.
• Manage all financial transactions in PSFC.
• Review and verify all invoices submitted to the agency.
• Respond to vendor and staff inquiries in a timely manner.
• Exercise sound judgement in prioritizing issues.
• Review monthly contract reports against contracted metrics.
• Prepare and analyze reports on radio system usage.
• Provide general administrative or clerical support to the PSFC team as required.

Qualifications And Experience

The successful candidate will prioritize client service and have excellent communication and organizational skills. You will also have at least five (5) years of related experience in contract and financial management. An equivalent combination of education, training and experience may be considered.

Proficiency with MS Office Suite (or equivalent) is required. Experience in a public safety/emergency management environment or experience with technology contracts would be considered an asset.

Equivalency

We recognize equivalent combinations of training, education, and experience. Equivalencies include:

• Completion of a 2-year diploma and 3 years of related experience.
• Completion of a related bachelor’s degree and 1-year of related experience.

Benefits

Based on the employment status and union agreement, the Government of Nova Scotia offers a wide range of benefits such as a Defined Benefit Pension Plan, Health, Dental, Life Insurance, General illness, Short and Long Term Disability, Vacation and Employee and Family Assistance Programs.

Working Conditions

• Normal work week is 35 hours/week, 7 hours/day.
• May be required to work overtime on occasion.
• Occasional travel within the province may be required.

What We Offer

• Career development with access to guidance, tools, resources, and ongoing training.
• Engaging workplace where employees feel valued and respected.
• Countless career paths.
• Department specific flexible working schedules.

Pay Grade: CL 22

Salary Range: $1,934.21 - $2,139.34 Bi-Weekly

Employment Equity Statement

Our goal is to be a diverse workforce that is representative of the citizens we serve. The Government of Nova Scotia has an Employment Equity Policy, and we welcome applications from diverse groups.

This Is a Bargaining Unit Position Initially Restricted To Current Civil Service Employees Represented By The Nova Scotia Government Employees Union (NSGEU). If Applying From Outside a Government Office, Employees Must Apply Correctly Via This Link.

Failure to apply correctly means that your application will not be given first consideration as a bargaining unit applicant. External applicants and current casual employees will only be considered if there are no qualified civil service bargaining unit candidates. PLEASE NOTE: Candidates will not be considered for an interview if applications are incomplete.

Offer of employment is conditional upon the completion of all applicable background checks and confirmation of credentials.

We thank all applicants for their interest, however, only those selected for an interview will be contacted. All questions and concerns may be directed to Competitions@novascotia.ca.