Billing Administrator (Bilingual FR/EN)

PricewaterhouseCoopers International; Montreal; Hybrid; CAD 45,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Billing Administrator, where you'll play a crucial role in financial management and client service. This position involves managing invoicing, accounts receivable, and financial reporting while collaborating with partners and clients. You'll thrive in a dynamic environment that values your contributions, offering opportunities for growth and a supportive team culture. With a commitment to excellence and a focus on client relationships, this role is perfect for a self-starter ready to make an impact in the professional services sector.

Benefits

Flexible work arrangements

Career development opportunities

Inclusive benefits

Competitive compensation

Qualifications

• Experience working in a professional services firm is an asset.
• Strong numerical aptitude and understanding of financial processes.

Responsibilities

• Manage financial activities including invoice preparation and accounts receivable.
• Draft, finalize, and issue invoices and credit notes to clients.
• Monitor WIPs and prepare monthly detailed analysis.

Skills

Fluency in English

Fluency in French

Financial processes understanding

Technical skills in Excel

Technical skills in Word

Client service experience

Strong communication skills

Ability to work independently

Tools

iPower accounting software

Job description

The Billing Administrator (“BA”) provides exceptional internal and external client service, working directly with clients, partners, practice staff, and partner assistants to deliver key financial management tasks critical to the firm’s financial performance. BAs are responsible for managing their partners’ financial activities including invoice preparation, WIP and accounts receivable management, and reporting.

Meaningful work you’ll be part of

As a Billing Administrator, you’ll work as part of a team of problem solvers, helping to resolve business issues, deliver high-quality client service, and improve operational efficiency. Responsibilities include, but are not limited to:

1. Set up new client job codes in the firm’s proprietary accounting software (iPower), including all associated maintenance (e.g., budget rates).

2. Monitor WIPs, review engagement letters to determine fees to be charged, and liaise with managers to ensure out-of-pocket expenses are captured.

3. Draft, finalize, and issue invoices to clients on a timely basis to support the achievement of partners’ monthly billing targets (i.e., NIDO).

4. Respond to client queries regarding invoices, including preparing analyses and amended invoices when required (as directed by the partner/manager).

5. Prepare, finalize, and issue credit notes.

6. Update and manage fee and billing schedules.

7. Prepare monthly detailed analysis of WIP to ensure the value reflects expected recoveries; prepare month-end WIP provisions if necessary.

8. Monitor and/or manage the partner’s overall financial investment, including WIP, A/R, and cash collection to meet targets (NIDO).

9. Track fees against budget and conduct global fee reporting as required.

10. Generate aged A/R reports and review with the partner to determine actions for aging accounts.

Experiences and skills you’ll use to solve

• Fluency in English and French is required to support or collaborate with English-speaking clients, colleagues, and stakeholders.

• Strong understanding of end-to-end financial processes, including numerical aptitude.

• Experience working in a professional services firm and client service experience are assets.

• Strong technical skills in Excel and Word.

• Commitment to excellent client service and maintaining productive relationships.

• Confidence to engage partners in billing, A/R management, and collections activities.

• Ability to work independently in a fast-paced, multi-tasked, and changing environment with minimal supervision.

• Self-starter with the ability to manage multiple projects and meet deadlines.

• Strong written and oral communication skills.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be part of diverse teams helping clients build trust and deliver outcomes. Our environment supports your career growth through meaningful work, development opportunities, competitive compensation, inclusive benefits, and flexibility programs. Learn more about our application process and total rewards at https://jobs-ca.pwc.com/ca/en/life-at-pwc.

The most connected firm through activity-based working

PwC Canada fosters an inclusive, hybrid work environment that is collaborative, supportive, and productive. We encourage in-person work to foster connectivity and learning, but also support flexible arrangements. Expectations for your team can be discussed during your interview.

Our most valuable asset is our people. We are committed to an equitable, inclusive community where everyone belongs. We provide accommodations throughout the application and employment process; please inform us if needed.