Billing Administrator (Bilingual FR/EN)

PricewaterhouseCoopers International; Montreal; On-site; CAD 40,000 - 60,000; Full time

Job summary

As a Billing Administrator at a leading firm, you will ensure exceptional client service by managing financial tasks including invoicing, WIP tracking, and client communications. This role requires fluency in both English and French, strong technical abilities, and a keen understanding of financial processes, providing a significant opportunity to grow within a dynamic team.

Qualifications

• Fluency in English and French required.
• Understanding of end-to-end financial processes is important.
• Experience in a professional services firm is an asset.

Responsibilities

• Manage invoice preparation and client queries.
• Track financial investment and A/R management activities.
• Prepare and issue credit notes and detailed WIP analyses.

Skills

Fluency in English

Fluency in French

Strong understanding of financial processes

Strong technical skills in Excel

Strong written and oral communication skills

Job description

The Billing Administrator (“BA”) provides exceptional internal and external client service, working directly with clients and with partners, practice staff and partner assistants to provide key financial management tasks critical to the firm’s financial performance. BAs are responsible for managing their partners’ financial management activities including invoice preparation, WIP and accounts receivable management, and reporting.

Meaningfulworkyou’llbe part of

As a Billing Administrator, you’ll work as part of a team of problem solvers, helping to solve business issues, deliver high quality client service and operational efficiency. Responsibilities include but are not limited to:

• Set up new client job codes in the firm’sproprietaryaccounting software (iPower), including all associated maintenance (e.g., budget rates)

• Monitor WIPs, review engagement letters to determinefees to becharged, and liaisewith managers to ensure out of pocketexpenses are captured

• Draft, finalize, and issue invoices to clients on a timely basis to support achievement of partners’ monthlybillingtargets (i.e., NIDO)

• Respond to client queriesregardinginvoices, includingpreparation of analyses and preparation of amendedinvoiceswhenrequired (as directed by the partner/manager)

• Prepare, finalize and issue credit notes

• Update and managefee and billingschedules

• Prepare monthly detailed analysis of WIP (as required by the partner/manager) to ensure the WIP value reflects what is expected to be recovered in fees from the client. When it doesn’t, prepare month-end WIP provisions for review with partner/manager

• Monitor and/or manage the partner’soverallfinancialinvestment, including WIP, A/R and cash collection actuals to target (i.e. NIDO)

• Track feesagainst budget, and conduct global feereporting as required

• Generate aged A/R reports and review with partner to determine actions required for aging accounts

Experiences and skillsyou’ll use to solve

• The successful candidate requiresfluency in English, in addition to French as theywillberequired to support or collaboratewith English-speaking clients, colleagues and/or stakeholders during the course of theiremploymentwith PwC Canada

• Strong understanding of end-to-end financialprocessesincluding a numerical aptitude

• Experienceworking in a professional services firmis an asset, as is client service experience

• Strong technicalskills in Excel and Word

• Demonstrates a commitment to providing excellent client service, by building and maintaining productive relationshipswithbothinternal and external clients

• Confidence to engage partners in billing, A/R management and collections activities

• Demonstratesability to work in a multi-tasked, fast-paced and changingmatrixedenvironmentindependently, and with minimal direction

• Self-starter with the ability to manage multiple projects and meet deadlines

• Strong written and oral communication skills

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc

The most connected firm through activity based working

PwC Canada is committed to cultivating an inclusive, hybrid work environment - one that is collaborative, supportive and productive. We work in-person and virtually, as is best suited for our clients, teams and people. We want you to be intentional with your work, how you do it and where it’s done. PwC offices are hubs of connectivity and learning. We strongly encourage our people to prioritise in-person work. We know that hybrid work is all about balance, and capturing the benefits of in-person work is essential to your growth at the firm. Exact expectations for your team can be discussed with your interviewer.

At PwC Canada, our most valuable asset is our people and we grow stronger as we learn from one another. We’re committed to creating an equitable and inclusive community of solvers where everyone feels that they truly belong. We understand that experience comes in many forms and building trust in society and solving important problems is only possible if we reflect the mosaic of the society we live in.
We’re committed to providing accommodations throughout the application, interview, and employment process. If you require an accommodation to be at your best, please let us know during the application process.