Bilingual Youth Worker,Sherwood,Youth Justice Services

Youth Services Bureau of Ottawa; Ottawa; On-site; CAD 60,000 - 73,000; Full time

Job summary

An established industry player is seeking a dedicated Youth Counsellor to provide essential support to at-risk youth in the Ottawa community. This role involves direct clinical services, crisis intervention, and case planning, ensuring the safety and well-being of clients. The successful candidate will have a diploma in social sciences and experience in a clinical setting. Join a team that values diversity and innovation, where you can make a meaningful impact on the lives of young individuals and their families. If you are passionate about helping others and possess strong communication skills, this opportunity is perfect for you.

Benefits

15 days of annual vacation

100% paid group health benefits

Retirement plan starting on day one

Innovative and inclusive team environment

Qualifications

• Two years of related clinical experience required.
• Fluency in English and French is essential.

Responsibilities

• Provide direct clinical services and crisis intervention.
• Maintain client files and develop care plans.

Skills

Written Communication Skills

Verbal Communication Skills

Crisis Intervention

Teamwork

Autonomous Work

Education

Diploma or Degree in Social Sciences

Job description

Location: Ottawa, Ontario

Reports to: Coordinator, Sherwood

Employment Status: Full Time Permanent

Bargaining Unit Status: Included

Annual Salary: $60,340.80-$72,446.40

Language requirements: English is essential, French is essential

Schedule: rotational schedule/average of 40 hours a week

Bona Fide occupational requirement (BFOR): N/A

Reference Number: 25-049

Closing Date: April 30, 2025

Posting Stage: Internal/External

About Us

Founded in 1960, the Youth Services Bureau of Ottawa (YSB) is one of the largest and most comprehensive non-profit agencies in Ottawa and a registered charity. It provides mental health services, employment programs, emergency shelter, community, health and housing services, and justice programs to youth in the Ottawa area, serving between 2,500 and 3,000 at-risk individuals aged 12+ and their families every month. YSB employs 350 caring professionals in a unionized environment in over 26 locations across Ottawa.

Under the general direction of the Director of Youth Justice Services and immediate supervision of the Coordinator of Sherwood, the Youth Counsellor is responsible to provide direct services to Agency clients in accordance with policies and directives established within the Bureau.

What You Will Do

• Provide unit coverage on a rotational shift basis ensuring the safety and security of staff, clients, and physical plant.
• Provide direct clinical services including crisis intervention and ongoing case planning involving client, family, and relevant collaterals.
• Maintain current client files and complete required admission forms, plans of care (including goals/action), daily logs, and summary reports.
• Comply with all mandating legislative requirements, Agency policies, and procedures. Safeguard client confidentiality, rights, and responsibilities.
• Develop and deliver Life skills modules to client groups.
• Advocate for clients and facilitate access to community resources and services.
• Represent the Agency in a professional manner. Maintain positive working relationships with the community, other service providers, and collaterals.
• Attend and participate in supervision.
• Participate in ongoing supervision of part-time/students.
• Follow safe work practices as established by the Bureau and the program.

This opportunity may be right for you if you have:

• Diploma or degree in the social sciences.
• Two years of related clinical experience.
• Proven written & verbal communication skills.
• Ability to work autonomously and as an effective team member.
• Must be able to work rotational shift work.
• Must be able to physically restrain clients when necessary.
• Oral and written fluency in English and French is essential.

Disclaimer

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required.

What We Offer

• 15 days of annual vacation.
• Group health benefits paid 100% by the YSB.
• Retirement plan starting on day one.
• A team where you can be yourself every day and have the freedom to innovate.

Join us!

If you think this vacancy is a good fit, we would love to hear from you. Please visit the career section of our website to submit your resume and one-page cover letter. Don’t just tell us what we want to hear, tell us your story and why you would make a great addition to our team.

We know applying to a job takes time and thank all candidates for their interest. While we are not able to get back to every candidate, we will ensure shortlisted applicants are aware of their status and will do our best to provide feedback if that can be helpful.

At YSB, we are committed to building a workforce that reflects the diversity of our community. We encourage applications from Indigenous peoples, racialized people, people with disabilities, LGBTQ people, and/or people with intersectional identities. Accommodations will be made available to candidates with disabilities throughout the hiring process; please make your needs known in advance. The successful candidate will be required to follow all mandatory COVID-19 safety protocols.

All interested candidates are encouraged to apply. If no qualified candidates are identified, candidates who do not meet all the qualifications listed in the announcement may be considered.