Bilingual Team Manager, Inside Sales

Work Location Type: Hybrid

Office address: 4475 Griffith St, Saint-Laurent, Quebec H4T 2A2, Canada

As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, we keep the world working by serving more than 4.5 million customers worldwide with products delivered through innovative technology and deep customer relationships. We're dedicated to providing value for customers, fostering an engaging culture for team members, and driving strong financial results.

Our welcoming workplace enables you to learn, grow, and make a difference by keeping businesses running and their people safe. As a Great Place to Work-Certified company, we're looking for passionate people to join our team as we continue leading the industry over our next 100 years.

Position Summary:

The Inside Sales Manager will manage and lead a team out of the Inside Sales Centre in Thornhill, Ontario.

Job Responsibilities (You Will):

1. Due to the nature of this role, bilingualism (English and French) is a requirement.
2. Responsible for developing and maintaining a motivated and competent team, capable of achieving the District's sales goals.
3. Lead the professional development and training of the Sales Force.
4. Consult with the Manager, Sales Development to set priorities and action plans to achieve objectives as set out in the Inside Sales Centre plan.
5. Ensure that sales penetration, market share, and GM% growth targets are met.
6. Review at least at each fiscal quarter (end) the progress to budget of each Inside Account Manager. Provide feedback and take corrective action as required to deal with shortcomings.
7. Ensure the company's "Code of Ethics" is understood and adhered to.
8. Work closely with Branch Managers and Inside Account Managers to ensure customer needs are met.

Education/Experience (You Have):

1. Graduation from Technical School, University and/or College with a focus on Sales & Marketing Management, plus experience.
2. Several years of successful selling and preferably sales management experience.
3. Experience and proven ability to supervise and motivate a large sales force.
4. Excellent organization and communication skills.
5. Bilingual (English and French) required to lead a team of bilingual inside sellers and collaborate with other leaders across Canada.
6. Computer literate/training. Knowledge of Salesforce or other CRM is an asset.
7. Proven ability to make decisions as required within defined limits of the position.

Rewards and Benefits:
Our programs provide choice and flexibility to meet your individual needs. Check out some of the benefits available to you with Grainger (may vary based on hours worked):

• Medical, dental, vision, and prescription drug coverage.
• Paid time off (PTO) and up to 12 company holidays per year (dependent on home province).
• Life insurance coverage, including spousal and dependent life insurance.
• Employee Family Assistance Program to help team members with physical, emotional, mental, financial, and other concerns.
• Registered Retirement Savings Plan & Defined Contribution Pension Plan to help you save for your financial future.
• Educational & Professional Membership Fee Assistance program.
• Employee discounts, team member perks, and more!

DEI Statement:
We encourage you to apply even if your experience doesn't perfectly match this job post as you may still be the right candidate for this role or others. We aspire to create a culture where everyone is comfortable being who they are, can learn and grow to realize their full potential, and is recognized and rewarded for their impact.

We are proud to be an equal opportunity workplace. All qualified applicants are considered for employment without regard to race, religion, sex, sexual orientation, gender identity, national origin, age, or disability. Should you need a reasonable accommodation during the application and selection process, please advise us so we can provide appropriate assistance.

Pre-employment background checks are required for all external candidates. Internal candidates undergo a background check when they move from a non-driving role to a driving role.

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