Bilingual Tax Professional - Work From Home | Brantford, CA

Intuit; Brantford; Remote; CAD 60,000 - 80,000; Part time

Job summary

Une entreprise de technologie financière recherche un Professionnel Fiscal Bilingue pour travailler à domicile. Le candidat idéal a au moins deux ans d'expérience en préparation fiscale et excelle dans le service client. Le poste comprend l'assistance aux clients avec TurboImpôt, en utilisant des outils de communication vidéo avancés. Un salaire horaire de 24,50 $ à 33,50 $ est offert, en fonction de l'emplacement et des performances.

Benefits

Rémunération compétitive

Primes et bénéfices

Qualifications

• Minimum de deux ans d'expérience en préparation fiscale.
• Capacité à fournir un CRA RepID.
• Connaissance des lois fiscales et capacité à apprendre.

Responsibilities

• Assister les clients dans la préparation de leurs déclarations fiscales.
• Utiliser des ressources gouvernementales pour des réponses claires.
• Rôle virtuel nécessitant des compétences en communication vidéo.

Skills

Expérience en préparation fiscale professionnelle

Compétences en service client

Résolution de problèmes complexes

Compétences techniques

Tools

TurboImpôt

Logiciels fiscaux professionnels

Job description

Bilingual Tax Professional - Work From Home

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

What you'll bring

• Minimum of two (2) years of paid professional tax preparation experience.
• Ability to provide your CRA RepID to access the Représenter un client service upon onboarding.
• Experience with professional tax software to prepare and file personal tax returns, including complex situations involving employment, self-employment, rental income, investments, T1135 forms, foreign income, and various credits and deductions.
• Passion for helping clients navigate tax complexities and a commitment to enhancing our brand by delighting customers and empowering them to prepare their taxes.
• Excellent customer service skills and comfort interacting via video and audio tools in a professional, friendly, and confident manner.
• Willingness and availability to work a flexible schedule with at least 20 hours per week.

Additional qualifications:

• Experience preparing Business Tax (T2) Returns.
• Experience preparing Quebec Tax (TP1) Returns.

Skills and abilities:

• Tax expertise – Solid understanding of tax laws and concepts, with the ability to seek additional learning opportunities and stay updated on yearly changes.
• Effective communication – Strong written and verbal skills to provide quality service, with active listening to understand customer needs.
• Complex problem solving – Ability to understand customer issues, utilize tools and resources, and escalate when necessary for timely support.
• Research/resourcefulness – Curious and eager for continuous learning, confident in following procedures and seeking resources for solutions.
• Technical skills – Basic troubleshooting abilities and interest in learning the tools needed for the role.

Intuit offers a competitive compensation package based on performance, with an hourly wage ranging from $24.50 to $33.50 depending on location, along with bonuses, equity rewards, and benefits. Pay is determined by knowledge, skills, experience, and work location. We conduct regular pay equity comparisons across ethnicity and gender categories.

How you will lead

• Assist clients in completing their tax returns using TurboImpôt, providing guidance and reviewing self-prepared or full-service returns, managing product inquiries, and helping accelerate our mission of fostering prosperity worldwide.
• Utilize government websites, professional resources, and team expertise to find and communicate clear, understandable answers to clients.
• This is a virtual, client-facing role involving the use of advanced video communication tools, with documentation of interactions for accurate record-keeping.

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