Bilingual Tax Professional - Work From Home

Intuit; Gatineau; Remote; CAD 60,000 - 80,000; Part time

Job summary

A leading financial technology platform is seeking a Bilingual Tax Professional to work from home. The role involves assisting clients with tax preparation using TurboTax, ensuring excellent service while navigating tax complexities. Candidates should have professional experience in tax preparation, preferably with a proactive approach to customer service and tax law understanding.

Benefits

Performance Bonuses

Equity Rewards

Benefits based on experience

Qualifications

• Minimum of two years professional experience in tax preparation.
• Ability to provide CRA RepID for client services.
• Experience with professional tax software for complex tax returns.

Responsibilities

• Assist clients in completing their tax returns using TurboTax.
• Utilize government websites and resources to provide accurate answers.
• Document interactions clearly while using advanced video tools.

Skills

Customer Service

Tax Preparation

Communication

Technical Troubleshooting

Job description

Bilingual Tax Professional - Work From Home

Join to apply for the Bilingual Tax Professional - Work From Home role at Intuit .

Intuit is a global financial technology platform dedicated to fostering prosperity for individuals and communities. With around 100 million customers worldwide using products like TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe everyone should have the opportunity to prosper. We continuously seek innovative ways to make this possible.

What you'll bring

• Minimum of two (2) years paid professional experience in tax preparation.
• Ability to provide your CRA RepID for client representation services.
• Experience with professional tax software for preparing complex personal tax returns, including employment, self-employment, rental income, investments, T1135 forms, foreign income, credits, and deductions.
• Passion for helping clients navigate tax complexities and a commitment to enhancing our brand by delivering excellent customer service.
• Excellent customer service skills and comfort interacting via video and audio tools in a professional manner.
• Willingness to work a flexible schedule with at least 20 hours per week.

Additional Qualifications

• Experience preparing Business (T2) and Quebec (TP1) tax returns.

Skills & Abilities

• Fundamental understanding of tax laws and concepts, with a proactive approach to continuous learning.
• Effective written and verbal communication skills, with active listening to understand client needs.
• Commitment to understanding client issues, leveraging resources, and resolving or escalating cases appropriately.
• Curiosity and interest in ongoing learning, following procedures, and providing suitable solutions.
• Basic technical troubleshooting skills and familiarity with necessary tools.

Compensation includes a competitive hourly wage, performance bonuses, equity rewards, and benefits, based on experience, skills, and location. We prioritize pay equity through regular comparisons across categories of ethnicity and gender.

How you will lead

• Assist clients in completing their tax returns using TurboTax, providing guidance and reviewing self-prepared returns.
• Utilize government websites and professional resources to find accurate answers and communicate clearly with clients.
• This is a virtual, customer-facing role requiring the use of advanced video communication tools and meticulous documentation of interactions.
• Level : Mid-Senior
• Type : Part-time
• Functions : Accounting, Auditing, Finance
• Industry : Software Development

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