Bilingual Tax Preparer – Work from Home

Intuit; Granby; Remote; CAD 30,000 - 60,000; Part time

Job summary

A leading financial technology platform is seeking a Bilingual Tax Preparer to support clients remotely in completing their tax returns. This part-time role requires strong communication skills and a proactive approach to helping clients navigate complex tax situations while using tools like TurboTax. Ideal candidates will have experience in tax preparation and a commitment to excellent customer service.

Qualifications

• At least two years of professional tax preparation experience.
• Proficient in tax laws and concepts.
• Experience with Business Tax (T2) and Quebec Tax (TP1) is a plus.

Responsibilities

• Assist clients in preparing their tax returns using TurboTax.
• Provide guidance and review self-prepared tax returns.
• Utilize advanced video communication tools for client interactions.

Skills

Customer Service

Communication

Problem Solving

Technical Troubleshooting

Curiosity

Tools

TurboTax

Professional Tax Software

Job description

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Overview

Intuit is a global financial technology platform that promotes prosperity for the people and communities we serve. With around 100 million customers worldwide using products like TurboTax , Credit Karma, QuickBooks, and Mailchimp, we believe everyone should have the opportunity to prosper. We continuously seek innovative ways to make this possible.

What you'll bring

• At least two (2) years of paid professional tax preparation experience.
• Ability to provide your CRA RepID for client representation services upon onboarding.
• Experience with professional tax software to prepare and file complex personal tax returns, including employment, self-employment, rental income, investments, foreign income, and credits.
• Passion for helping clients navigate tax complexities and enhancing our brand by providing excellent service.
• Excellent customer service skills, comfortable interacting via video and audio tools professionally and confidently.
• Willingness to work a flexible schedule with at least twenty (20) hours per week.

Additional Qualifications

• Experience with Business Tax (T2) returns.
• Experience with Quebec Tax (TP1) returns.

Skills & Abilities

• Fundamental understanding of tax laws and concepts, with a proactive approach to learning and staying updated.
• Effective communication skills, both written and verbal, with active listening skills to understand client needs.
• Ability to understand and resolve complex issues, utilizing tools and resources effectively.
• Curiosity and continuous learning mindset, capable of following procedures and seeking solutions.
• Basic technical troubleshooting skills, with interest in learning new tools.

Intuit offers a competitive compensation package, including base pay ranging from $24.50 to $33.50 per hour depending on location, with potential bonuses, equity rewards, and benefits. Pay is determined based on knowledge, skills, experience, and work location. We ensure ongoing pay equity through regular comparisons across categories of ethnicity and gender.

How you will lead

• Assist clients in completing their tax returns using TurboTax, providing guidance and reviewing self-prepared returns to help accelerate our mission of Powering Prosperity Around the World.
• Use government websites, professional resources, and team expertise to find and communicate the correct answers clearly.
• This is a virtual, customer-facing role utilizing advanced video communication tools, with documentation of interactions for accurate record-keeping.

Seniority level

• Mid-Senior level

Employment type

• Part-time

Job function

• Accounting / Auditing and Finance
• Software Development

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