Bilingual Tax Expert – WFH | Mont-Royal, CA

Intuit; Mount Royal; Remote; CAD 60,000 - 80,000; Full time

Job summary

A global financial technology platform is seeking experienced tax preparers to assist clients with their tax returns using TurboTax products. The role involves client interaction via video, providing guidance, and requires a minimum of 2 years of tax preparation experience. Candidates should be flexible with their schedules, and strong communication skills are essential. This is a virtual position located in Montreal.

Benefits

Competitive salary

Performance bonuses

Equity rewards

Benefits

Qualifications

• At least 2 years of paid professional tax preparation experience.
• Ability to provide CRA RepID and use the Représenter un client service.
• Experience with complex personal tax returns.
• Excellent customer service skills and communication abilities.

Responsibilities

• Help clients complete their tax returns using TurboTax products.
• Find accurate answers for customers using professional resources.
• Interact with customers via video and maintain accurate records.

Skills

Customer service skills

Strong tax knowledge

Effective communication

Problem-solving skills

Job description

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

What you'll bring

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities

• Help clients complete their tax returns using TurboTax products, providing guidance and reviewing their submissions.
• Use government websites, professional resources, and team expertise to find accurate answers for customers.
• Interact with customers via video and document interactions to maintain accurate records.

Qualifications

• At least 2 years of paid professional tax preparation experience.
• Ability to provide CRA RepID and use the Représenter un client service.
• Experience with complex personal tax returns, including employment, self-employment, rental income, investments, foreign income, and credits.
• Excellent customer service skills and ability to communicate effectively via video and audio tools.
• Flexible schedule with a minimum of 20 hours per week.

Additional Assets

• Experience with Business (T2) and Quebec (TP1) tax returns.

Skills & Abilities

• Strong tax knowledge and willingness to learn about changes year-over-year.
• Effective communication and active listening skills.
• Problem-solving skills and resourcefulness.
• Technical aptitude and troubleshooting ability.

Intuit offers a competitive salary, performance bonuses, equity rewards, and benefits. Salary ranges vary by location and are based on experience, skills, and knowledge. The position is virtual and involves working with clients to help them with their tax filings.