Bilingual Tax Expert – WFH

Intuit; Brantford; Remote; CAD 50,000 - 70,000; Full time

Job summary

A global financial technology platform is looking for a Bilingual Tax Expert to assist clients with their tax returns using TurboImpôt products. The ideal candidate has at least 2 years of tax preparation experience and excellent customer service skills. The position offers a flexible schedule of at least 20 hours per week and involves interacting with clients via video and audio communication tools.

Qualifications

• Minimum of 2 years of paid professional tax preparation experience.
• Ability to provide CRA RepID for client representation services.
• Experience with complex personal tax returns, including employment and rental income.

Responsibilities

• Help clients complete their tax returns using TurboImpôt products.
• Interact with clients via video and audio communication tools.
• Document interactions accurately.

Skills

Customer service skills

Understanding of tax laws

Effective communication

Resourcefulness

Job description

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Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities

• Help clients complete their tax returns using TurboImpôt products, providing guidance and reviewing their submissions.
• Use government websites, professional resources, and team expertise to find accurate answers for clients.
• Interact with clients via video and audio communication tools in a professional and friendly manner.
• Document interactions accurately to maintain proper records.

Qualifications

Minimum of 2 years of paid professional tax preparation experience.

Ability to provide CRA RepID for client representation services.

Experience with complex personal tax returns, including employment, self-employment, rental income, investments, foreign income, and credits.

Excellent customer service skills and willingness to work a flexible schedule of at least 20 hours per week.

Additional Assets

Experience preparing Business Tax (T2) and Quebec Tax (TP1) returns.

Skills & Abilities

Understanding of tax laws and concepts, with a commitment to continuous learning.

Effective verbal and written communication skills.

Ability to understand and resolve complex customer issues.

Resourcefulness and curiosity to learn new tools and procedures.

Basic troubleshooting skills with relevant tools.

This job posting is active and accepting applications.

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