Bilingual Specialist, Quality Assurance

Canada Mortgage and Housing Corporation; Ottawa, Montreal, Vancouver, Halifax, Toronto; On-site; CAD 84,000 - 106,000; Full time

Job summary

Canada Mortgage and Housing Corporation seeks a Specialist in Quality Assurance to join their Insurance and Securitization Team for a 24-month temporary position. The role involves supporting commercial underwriting by ensuring compliance with regulations and conducting quality assurance reviews, while offering a comprehensive benefits package for contract employees.

Benefits

Annual individual performance bonus

Group insurance coverage

Support for personal and professional growth

Inclusive workplace culture

Qualifications

• Minimum five years of experience in MU MLI underwriting.
• Bilingual (English and French).
• Professional designation in related field is preferred.

Responsibilities

• Execute internal quality assurance activities and reporting.
• Monitor, test, evaluate and report on underwriting processes.
• Draft reports prioritizing recommendations from reviews.

Skills

Analytical thinking

Attention to detail

Problem-solving skills

Interpersonal skills

Risk management

Education

Undergraduate degree in business, finance or economics

Job description

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Travel Requirement:Travel not required

Language Skill Levels (Read/Write/Speak):CBC

Security Requirement: Reliability Status

Salary:Our salaries generally range from $84699.11to $105873.89and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

What’s in it for you

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a contract employee:

• Annual individual performance bonus.
• Group insurance coverage to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• An inclusive workplace culture and environment.

About the role

Join the Insurance and Securitization Team in the role of Specialist, Quality Assurance. In this role, you will support the Commercial MU MLI businesses by participating in reviews to assess the quality of CMHC’s Internal Insurance activities. You will undertake and direct analysis related to monitoring operational quality, adherence to documented procedures and degree of compliance with financial authorities, operational authorities, CMHC policy and Department of Finance regulations. You will support and execute on the full life cycle of quality assurance. Moreover, you will apply risk and control concepts to scenarios encountered, communicate identified issues or risks to management and ensure any potential concerns are addressed in a timely and effective manner.

This is a temporary position of a duration of 24 months.

What you’ll do:

• Ensure appropriate risk awareness, execute on internal quality assurance (IQA) activities and reporting, working closely with applicable commercial underwriting personnel.
• Ensure that regulations and requirements, as recommended by the Office of the Superintendent for Financial Institutions (OSFI) are met and applied as needed within the Commercial MLI business lines including Risk Management Operations (RMO).
• Lead the execution of ongoing monitoring, testing, evaluating, and reporting on key MU MLI underwriting processes, controls and policy/program requirements, framework requirements, assessing rigor and consistency in the application of policies, procedures and controls.
• Draft reports that outline the observations and prioritize the recommendations arising from review activities.
• Stay informed on corporate objectives, priorities and initiatives across CMHC to adequately identify existing and emerging risks.
• Promote and leverage appropriate industry frameworks, standards and practices, as applicable, in conducting work activities.

What you should have:

• An undergraduate degree in a related field such as business, finance or economics.
• A minimum of five (5) years of experience in the MU MLI underwriting discipline, demonstrating knowledge of mortgage loan insurance risk management, quality assurance and oversight.
• Sound judgment, analytical thinking, attention to detail and problem-solving skills.
• Ability to gather data from many sources, synthesize information, draw conclusions and make recommendations based on solid research.
• Excellent interpersonal skills (tact, judgment, diplomacy, professionalism, and political sensitivity).
• Bilingualism (English and French).

It would be great if you also had:

• A professional designation in a related field.
• Demonstrated experience in project management and organizational skills.
• Experience working with OSFI regulations and knowledge of how they apply to our underwriting activities.

Posting closing date: Note, the competition will remain active until filled.

Our commitment to diversity, equity, and inclusion

We’re committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply. We also welcome applications from non-Canadians who are eligible to work in Canada.

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission.

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!