Bilingual Server (Part-Time)

Fairmont Hotels & Resorts; Ottawa; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading hotel chain located in the heart of Canada's capital is seeking a Bilingual Server (Part-Time) to enhance its customer service experience. The ideal candidate will possess previous service experience and strong communication skills, capable of delivering high-quality service to guests in a dynamic environment.

Benefits

50% Food & Beverage discount

Employee benefit card for discounted rates

Learning programs for skill development

Opportunities for participation in Corporate Social Responsibility activities

Qualifications

• 1-2 years server experience in a similar environment.
• Fluency in both official languages required.
• Previous point of sale system experience is an asset.

Responsibilities

• Provide professional, friendly service to guests.
• Assist guests with menu items.
• Ensure compliance with safety and sanitation policies.

Skills

Customer Service

Communication

Organizational Skills

Interpersonal Skills

Problem Solving

Education

Smart Serve Certification

Job description

Join to apply for the Bilingual Server (Part-Time) role at Fairmont Hotels & Resorts.

Located in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Server.

What Is In It For You

• Wonderful company culture - our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Full rate of pay of $17.20 / hour

Job Description

Reporting to the Food & Beverage Leadership, responsibilities and essential job functions include but are not limited to the following :

• Consistently offer professional, friendly and engaging service
• Assist guests regarding menu items in an informative and helpful way
• Follow outlet policies, procedures and service standards
• Have full knowledge of beverage lists and promotions
• Have full knowledge of all menu items, garnishes, contents and preparation methods
• Follow all safety and sanitation policies when handling food and beverage
• Other duties as assigned

Qualifications

• Previous customer service experience required
• 1-2 years server experience in a similar environment
• Previous point of sale system experience an asset, but not required
• Excellent communication and organizational skills
• Fluent in both official languages required
• Smart Serve Certification required
• Strong interpersonal and problem solving abilities
• Highly responsible and reliable
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively with fellow colleagues as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Passing grade on the written recruitment server exam

Additional Information

Physical Aspects of Position (include but are not limited to) :

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 30 lbs
• Occasional kneeling, lifting
• Occasional ascending or descending stairs and ramps

Fairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.

Our Commitment To Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Seniority level

Entry level

Employment type

Part-time

Job function

Management and Manufacturing

Hospitality

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