Bilingual - Senior Underwriter Ovation

Aviva; Edmonton; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Senior Underwriter to join their dynamic team. This role focuses on delivering exceptional service to broker partners, ensuring effective communication and relationship-building while balancing corporate priorities. You will leverage your extensive experience in high-value property insurance to analyze data, negotiate coverage options, and provide tailored solutions. With a commitment to professional development and a competitive rewards package, this opportunity promises growth and fulfillment in a supportive environment. If you are passionate about delivering top-notch service and thrive in a collaborative setting, this role is perfect for you.

Benefits

Competitive rewards package

4 weeks vacation

Career development opportunities

Support for professional education

Corporate wellness programs

Qualifications

• 5+ years of experience in high-value property insurance.
• CIP, FCIP, or CRM designation required or in progress.
• Outstanding communication and analytical skills.

Responsibilities

• Deliver superior service and maintain broker relationships.
• Analyze data and tailor products to customer needs.
• Prepare quotes and process renewals effectively.

Skills

High Value property insurance experience

Communication skills

Analytical skills

Negotiation skills

Time management

Bilingual (French and English)

Education

CIP designation

FCIP designation

CRM designation

Tools

Salesforce

Broker Portal

property evaluation software

Five9

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Our business is growing, which has resulted in additional opportunities with the Ovation Underwriting team. A key objective of this role is delivering a superior broker experience, highlighted by confidence, responsibility, and professionalism.

As a Senior Underwriter, you will ensure consistent, fair, and valuable communication with our Broker Partners. Developing meaningful broker relationships is fundamental to the success of the business. You will play a key role in delivering best-in-class service, balancing the broker needs against the corporate priorities to enable profitable growth and underwriting excellence.

What you’ll do:

• Deliver superior quality service, aiming for first point resolution in all interactions.
• Maintain an informed mindset and challenge the status quo to provide the best underwriting service.
• Analyze data, pricing, and coverage, tailoring the product to meet the specific needs of Ovation customers.
• Negotiate coverage options and premium while maintaining underwriting discipline and profitability.
• Prepare new business quotes; process endorsements, renewals, and inspections.
• Order and analyze reports, including claims histories and driver’s abstracts.
• Navigate multiple applications at the same time, including Broker Portal, property evaluation software, Salesforce, Five9, and other web-based applications.
• Effectively prioritize tasks to ensure delivery in a timely manner.
• Exhibit a high degree of integrity when representing Ovation to our Broker Partners, working with team members and Ovation leaders, and with key stakeholders at Aviva Canada Inc.
• Continuously update soft skills and product/industry knowledge through internal and external learning opportunities.

What you’ll bring:

• 5+ years of High Value property insurance experience.
• CIP, FCIP, CRM designation either completed or in progress.
• Ability to interact in a professional manner to develop long-term relationships with brokers.
• Ability to listen to broker and customer needs in order to effectively and efficiently meet them.
• Ability to work with internal business partners to deliver a phenomenal broker and customer experience.
• Outstanding communication skills, both oral and written.
• Attention to detail when reviewing data and reading reports.
• Strong and effective analytical, negotiation, and decision-making skills.
• Superior time management, a pro-active mindset, and demonstrated productivity in a hybrid environment.
• Fully bilingual (French and English) both written and oral.

Aviva Canada is committed to providing accommodations for people with disabilities during all phases of the hiring process including the application process. If you require an accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. If you are selected for an interview and require an accommodation, you are encouraged to advise the Talent Acquisition Partner who will consult with you to determine an appropriate accommodation.

What You'll Get:

• Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
• Our vacation package starts at 4 weeks.
• Exceptional Career Development opportunities.
• We'll support your professional development education.
• Corporate wellness programs to support our employees' physical and mental health.