Bilingual Residential Mortgage Funder

EQ Bank; Toronto; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus

RRSP match

Benefits package

Employee stock plan

Parental top‑up

Vacation & personal days

Career development

Virtual events

Job summary

EQ Bank is seeking a Bilingual Residential Mortgage Funder to review legal documents and drive loans from underwriting to funding. You will coordinate with the Closing Servicer and other internal teams to ensure timely funding and compliance.

The role requires solid mortgage experience, strong attention to detail, and excellent communication skills. This full‑time position involves daily processing, AML compliance, and collaboration with multiple departments to address ad‑hoc issues and ensure

Qualifications

• 1–2 years mortgage experience; Prime and Alternative exposure a benefit.
• Bilingual (English/French) required.
• Excellent attention to detail.
• Strong written and communication skills.
• Ability to thrive under pressure and manage time effectively.

Responsibilities

• Review legal documents daily to ensure underwriting alignment and funding.
• Complete all funding activities and related steps (tax accounts, cheques) for various deal types.
• Coordinate with EQB Closing Servicer Provider and manage deal flow to meet deadlines.
• Maintain AML, compliance and KYC adherence; target 100% QA/compliance metrics monthly.
• Liaise with Compliance, Mortgage Servicing and other departments; provide timely status updates.

Skills

Bilingual

Attention to detail

Time management

Written and verbal communication

Multi‑tasking

Education

Post‑secondary diploma

Tools

Microsoft Office (Word)

Job description

Join a Challenger

At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences.

The Bilingual Residential Mortgage Funder is responsible for reviewing legal documents and taking loans through to funding. This includes following up for outstanding documents, advising the Closing Service Provider of any amendments or changes required to complete the file and preparing mortgage advance cheques.

Main Activities

• On a daily basis, the incumbent will review legal documents in a timely and accurate manner. The incumbent must ensure that documents coincide with the underwriting documentation and the deals fund as per the approval. In addition, the incumbent will conduct a light audit of each deal to ensure policy and guidelines are met. If a gap or inaccuracy (i.e. ratios out of line) is identified, the incumbent will be required to work with the Single Family Residential – Credit department to seek clarification and request additional information/documentation as required.
• On a daily basis, the incumbent will complete all Funding activates (i.e. cut cheques) and all supporting steps (i.e. set up property tax accounts), including tasks unique to different deal types (i.e. Conventional and Collateral mortgages) in a timely manner (35%).
• On a daily basis the incumbent will work directly with EQB’s Closing Servicer Provider. Through efficiency, the incumbent will be responsible for time management of their individual as well as overall team deal flow on order to meet prescribed deadlines all while maintaining positive attitude and strong working relationships. As part of the funding lifecycle, the incumbent will communicate changes, status updates and unique details to the Closing Servicer provider using their portal (35%).
• AML, Compliance and KYC are important in every financial organization. Therefore, the incumbent, on a daily basis, will ensure every deal, as well as their actions adhere to all applicable guidelines. In addition, the incumbent is required to meet a 100% Quality Assurance and Compliance metrics each month (20%).
• On a daily basis, the incumbent will liaise with a variety of internal departments (i.e. Compliance, Mortgage Servicing) to address any unique ad‑hoc issues that may arise. In addition, when required, the incumbent will complete memos with supporting details for other departments (i.e. Accounting) to leverage for their tasks. In addition, frequent communication with the Single Family Residential - Credit department will be required in order to address credit related issues in a timely manner. Providing status updates (i.e. closing date changes) are also a key communication item in which the incumbent will be responsible for to ensure all parties with a vested interest in the deal are aware of where deals stands (10%).

Knowledge/Skill Requirements

• Minimum of 1- 2 years’ mortgage experience, exposure to Prime and Alternative a benefit
• Bilingual
• Excellent attention to detail
• Ability to thrive under pressure
• Excellent time management skills
• Familiarity with AML and Compliance practice
• Strong written and communication skills
• Demonstrated ability to use Microsoft Office (Word)
• Logical thinker with ability to multi‑task
• Post‑secondary education (diploma)

Job Complexities/Thinking Challenges

The incumbent is responsible for ensuring loans are carried successfully through to funding. Files at this level are usually of moderate complexity but can become complex at times and require careful attention to detail. The incumbent is required to follow EQB guidelines in order to work through files efficiently and accurately however, many situations can arise that differ from the norm and the incumbent must be experienced enough to deal with these situations.

Accountability

The incumbent operates under direct management and their work is monitored by management. Regular decision making pertaining to file management and maintenance is required and supplemented by procedures that limit the possibility for errors to occur. The incumbent is responsible for approving the release of mortgage funds and must be capable of checking files accurately and efficiently.

The role will have a substantial impact on the success of the Single Family Residential department in reaching its strategic goals and other departmental objectives.

Key Internal and External Contacts

The Incumbent is required to communicate daily with the Manager of Residential Funding, the Underwriting Team as well as members of the Quality Assurance Team, the Compliance Team, and other departmental staff. Daily communication with the Closing Service Provider is also required.

Physical Demands/Working Conditions

Normal office environment with moderate, job related pressure related to fixed closing dates, uncooperative solicitors, absence of required documentation and obtaining signed cheques in time to meet funding deadlines.

Individuals in this role must be available to work at month end due to very busy closing dates. Vacations during this time period will not be accepted.

What we offer [For full‑time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top‑up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Professional development and comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

Equity, Diversity & Inclusion

EQ is committed to building an inclusive, accessible environment where every employee feels valued, respected, and supported. We believe our organization is stronger — and our people thrive — when we honour and celebrate diverse experiences, identities, and perspectives. We’re equally committed to supporting your growth, both professionally and personally.

We provide a barrier‑free recruitment process and work environment. If you require accommodations at any stage, we will work with you to ensure you can bring your best self to the process and beyond.

As part of our recruitment process, EQ uses AI to help screen, assess, and/or select applicants for this position. All AI‑enabled outputs are reviewed and validated by our talent team. All candidates considered for hire must successfully complete a criminal background check and credit check. While we appreciate every application, an EQ recruiter will contact only those whose skills and experience most closely match the requirements of the role.

Equitable Bank is an equal opportunity employer and encourages applications from all qualified candidates. Accommodations are available on request for candidates taking part in all aspects of the selection process. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter

EQB Inc. (TSX: EQB) is the parent company of Equitable Bank, the country's seventh‑largest Schedule I bank by assets, which operates EQ Bank, Canada's Challenger Bank™. EQB Inc. serves nearly 4 million Canadians and manages approximately $150 billion in combined assets under management and administration.

To learn more, visit eqb.investorroom.com and eqbank.ca.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.