Bilingual Recruiting Senior Analyst

The Recruiting Senior Analyst will be responsible for business management which includes metrics, performance and operational plans. Plan, implement, and manage business/projects, People, Staffing, participate in organization initiatives. Will manage overall operations for the Country with specialist support of HR services for the client.

Key Responsibilities:

• Designing and implementing the overall recruiting strategy.

• Monitor/Review along with team on administrative and operational activities within the allotted team to ensure achievement of operational or deal objectives.

• Monitor/measure performance through metrics, audits and other processes to ensure that organizational initiatives are in place and goals are achieved.

• Manage and improve people performance and align them with organizational goals and objectives.

• Provide business development support to the Service Delivery Manager and the client services team through active participation in client visits and other initiatives.

• Make decisions about the day-to-day operation of the team, including monitoring of workload, systems, staffing, and scheduling including adjusting work hours as necessary to meet deadlines e.g. overtime or working during holidays/weekends.

• Monitor the voice of the client (HM) through surveys and other means of communication. Be assertive and work through the development areas as voiced by the client, Third parties or Accenture stakeholders.

• Encourage and drive continuous improvement measures on a day-to-day basis within area of responsibility till closure.

• Recommend cost-effective, efficient procedural or production alternatives.

• Required to work within clear and strict recruiting guidelines.

• Develop People through mentoring and resolve conflicts. Drive coaching culture.

• Develop and drive comprehensive generic training plans to meet the needs of direct reports and their ongoing requirements.

• Ensure all team members have the correct skills and are trained to deliver all the contractual requirements, to achieve operational excellence.

• Analyze root causes of issues, escalations, errors and have a remedial action through process improvement. Plan & manage daily staffing, employee grievances if any for the geography and the specialist support teams.

• Work collaboratively with all internal & third-party stakeholders to achieve business goals.

Basic Qualifications:

• Minimum 3 years of recruiting experience.

• Bilingual in French and English, strong communication skills, written and verbal in both languages.

• Completion of a college program in a related discipline.

• English is required for this position as this role will be aligned to multi-national teams where English is the common language across our North America Market. Due to the significant high volume of interactions with these English-speaking multi-national teams, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Preferred Skills:

• Hands-on experience with Applicant Tracking Systems and HR databases.

• SuccessFactors experience will be an added advantage.

• HR Domain or TA Domain certification will be an added advantage.

• Strong MS Office and Excel skills.

• Proficient with Operational Excellence practices.

• Analytical and problem-solving skills.

Professional Skill Requirements:

• Good organizational & prioritization skills.

• Multi-cultural awareness.

• Results & detail-oriented.

• Quality driven – in communications and all system transactions.

• Good written and verbal skills.

• Strong English language communication skills.

• Excellent communication and client relationship management skills.