Bilingual Receptionist

Marberg Staffing; Toronto; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading staffing agency is seeking a Bilingual Receptionist for a temporary position in downtown Toronto. The role involves managing a busy front desk, facilitating communications, and handling switchboard duties. Candidates should have at least 3 years of experience and strong skills in English and French. This is a full-time onsite opportunity offering CA$30.90 per hour.

Qualifications

• 3+ years as a Receptionist handling a busy front desk.
• Experience in a community services agency or equivalent.
• Ability to work under pressure with high-volume tasks.

Responsibilities

• Facilitate communication among staff, clients and visitors.
• Greet clients and maintain reception register.
• Handle central switchboard duties and direct calls.

Skills

Proficiency with MS Office

Strong data entry skills

Proficient English communication skills

Verbal French fluency

Interpersonal skills

Ability to handle confidential information

Education

High school diploma

Job description

Overview

Bilingual Receptionist for leading not-for-profit community services client, downtown Toronto office.

Job Type : Temporary.

Initial Term : June 2, 2025 to August 15, 2025, with possibility of additional extension.

Compensation : CA$30.90 per hour.

Regular Work Hours : From 9 am to 5 pm, 1 hour unpaid lunch break, Monday to Friday (35.0 work hours per week).

Work Location : 100% onsite at client\'s downtown Toronto office, near TTC station.

Recruitment Consultant : Marberg Staffing Ltd.

Responsibilities

• Provide courteous and efficient facilitation of staff and visitors to an active, high-volume reception area; expedite internal and external communication (visitors, clients, staff, messengers, deliveries); provide coverage to central switchboard on a rotational basis. Ability to work in both French and English is preferred.
• Reception Desk: greet clients and visitors, maintain a reception register, coordinate vehicle bookings and equipment, assist with booking/tracking courier deliveries, coordinate meeting room bookings, ensure reception area is tidy and organized, dispense and track cheques, food vouchers and other items for pickup, maintain bulletin boards and display cabinets.
• Switchboard: receive, screen and direct calls using a telephone console; close switchboard at end of business hours; inform IT of changes to staff extensions and report telephone problems; redirect employment applications to the online system; perform additional reception and switchboard duties as required.

Qualifications

Education : High school diploma and relevant work experience.

Preferred Work Experience : At least 3+ years as a Receptionist handling a busy front desk and central switchboard.

Preferred Sector Experience : Community services agency, medical office, front-line service desk, or equivalent.

Technical and Language Skills :

• Proficiency with MS Office (Word, Excel, Outlook) is required (will be tested).
• Strong data entry skills and attention to detail (will be tested).
• Proficient English communication skills, both written and verbal; professional telephone manners; business writing; English may be tested.
• Verbal French fluency preferred. Bilingual candidates must complete a satisfactory online French fluency evaluation.

Task-Based Qualifications and Additional Attributes

• Pleasant and courteous with strong interpersonal skills; able to work cooperatively with diverse staff and clients.
• Ability to work under pressure with a high-volume front desk and phone line; proficient de-escalation skills.
• Flexible, able to handle various assignments according to service needs.
• Punctual, responsible and reliable; professional conduct and character.
• Focused, able to work with minimal direction; able to prioritize tasks and manage targets and due dates.
• Ability to handle confidential information with good judgement; attention to detail and organized approach.
• Commitment to respect, equity, anti-racism, diversity and inclusivity.

Additional Requirements

• Must be legally entitled to work in Canada, with satisfactory documentation on request.
• Ability to work 100% onsite, following organization health and safety policies.
• Ability to declare personal non-conflict of interest in execution of responsibilities.
• Provide certification of AODA and OHSA online training before assignment start.
• Satisfactory background checks, technical skills evaluations, and employment references.

Application Notes

Recommended Application Date: Submit your resume as soon as possible; client will not accept applications after May 20, 2025. Qualified applications may be contacted the same day as the date of application.

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Please note that Marberg Staffing updates job posts regularly. For the most current information including salary range, visit https://marberg.com/career-portal.

Marberg Staffing accepts applications through Indeed.ca, LinkedIn and marberg.com. Candidates are contacted via official phone call, email, or LinkedIn message from Marberg Staffing. Please disregard any initial contact through other mediums such as text messages.

Marberg is committed to supporting workplace diversity and inclusivity to reflect the demographic profile of all Ontarians. Applications are encouraged from equity-seeking groups including people of colour, Indigenous people, individuals with disabilities, and people from the LGBTQ2S community.

Seniority level: Associate

Employment type: Temporary

Job function: Administrative

Industries: Non-profit Organizations and Office Administration

Note: This refined description excludes extraneous job board boilerplate and preserves the core responsibilities, qualifications, and application instructions.