Bilingual Receptionist

BDO (Nederland); Ottawa; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a bilingual Receptionist to join their Internal Administration team in Ottawa. This role involves welcoming visitors, managing communications, and ensuring a well-organized reception area. You will play a vital role in maintaining the flow of operations, supporting both clients and team members. The company values a people-first culture, offering a supportive environment for personal and professional growth. If you have a cheerful disposition, strong organizational skills, and a passion for customer service, this is an exciting opportunity to contribute to a dynamic team while developing your career.

Benefits

Flexible benefits

Market leading personal time off policy

Wellness initiatives reimbursement

Community involvement opportunities

Qualifications

• 2+ years in a fast-paced, customer-driven environment.
• Strong Microsoft Office skills for data entry and analysis.

Responsibilities

• Welcome visitors and manage calls professionally.
• Ensure reception area is organized and secure.
• Handle mail, payments, and coordinate meetings.

Skills

Bilingual (English and French)

Microsoft Office Skills

Customer Service

Communication Skills

Organizational Skills

Education

Office Administration Diploma

Job description

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Our Ottawa-Kent Street office is looking for a bilingual Receptionist to join the Internal Administration team and own the following responsibilities:

• Welcome visitors, route calls and direct inquiries to proper department or individuals in a timely and professional manner
• Manage mail and courier requirements for delivery and pickup, including maintenance of reports for tracking purposes
• Ensure reception area is opened/closed appropriately including setting security requirements each night and over holidays
• Booking boardrooms, coordinating catering requirements, setting up and cleaning meeting rooms
• Receive and process payments including cheque deposits and credit card payments
• Draft and distribute facilities communications
• Manage the security system, building maintenance requests, office equipment and supplies
• Maintain the front desk, reception area, meeting rooms and kitchen in an organized and professional manner
• Provide phone coverage for additional offices and local support for the administration team
• Various other duties as required

How do we define success for your role?

• You demonstrate BDO's core values through all aspects of your work: Integrity, Respect and Collaboration
• You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development.

Your experience and education

• You have the ability to clearly and confidently communicate with others
• Bilingual (English and French)
• You have strong Microsoft Office skills for data entry and analysis
• You have at least 2+ years’ experience in a fast paced, customer driven environment, and have had experience in completing tasks simultaneously
• Office Administration diploma or similar education would be considered an asset
• You have a cheerful outlook and a high energy personality
• You are well organized and have an eye for detail
• You are self-motivated to work independently and are a good team player
• If you have training and/or experience in office administration tasks would be considered an asset

Why BDO?

Our people-first approach to talent has earned us a spot among Canada’s Top 100 Employers for 2025. This recognition is a milestone we’re thrilled to add to our collection of awards for both experienced and student talent experiences.

Our firm is committed to providing an environment where you can be successful in the following ways:

• We enable you to engage with how we change and evolve, being a key contributor to the success and growth of BDO in Canada.
• We help you become a better professional within our services, industries, and markets with extensive opportunities for learning and development.
• We support your achievement of personal goals outside of the office and making an impact on your community.

Giving back adds up: Where company meets community. BDO is actively involved in our communities by supporting local charity initiatives. We support staff with local and national events where you will be given the opportunity to contribute to your community.

Total rewards that matter: We pay for performance with competitive total cash compensation that recognizes and rewards your contribution. We provide flexible benefits from day one, and a market leading personal time off policy. We are committed to supporting your overall wellness beyond working hours and provide reimbursement for wellness initiatives that fit your lifestyle.

Everyone counts: We believe every employee should have the opportunity to participate and succeed. Through leadership by our Diversity, Equity and Inclusion Leader, we are committed to a workplace culture of respect, inclusion, and diversity.

Flexibility: All BDO personnel are expected to spend some of their time working in the office, at the client site, and virtually unless accommodations or alternative work arrangements are in place.

Code of Conduct: Our Code of Conduct sets clear standards for how we conduct business. It reflects our shared values and commitments and includes guiding principles to help us make ethical decisions and maintain trust with each other, our clients, and the public.

Ready to make your mark at BDO? Click “Apply now” to send your up-to-date resume to one of our Talent Acquisition Specialists.

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

About us

When it comes to our people, we believe in helping you unlock possibilities, build your passions, and grow your competitive edge.

From our expansive client base to growing talent pool, our people are the core of BDO. Our multi-award winning talent experience continues to make us proud. Our culture is open and collaborative. We foster inclusive ways to thinking and celebrate diversity among all contributors. We respect each other, do all things with integrity, and support our people to be their most authentic selves.