Bilingual Product Manager

LexisNexis; Montreal; On-site; CAD 85,000 - 120,000; Full time

Job summary

A leading global technology provider is seeking an experienced Product Manager in Montreal. The successful candidate will own product features, ensure customer satisfaction, and collaborate with cross-functional teams to enhance our offerings. Strong background in product management and customer interaction is essential, along with technical proficiency.

Qualifications

• 4-6 years of Product Management experience required.
• Experience in legal industry preferred.
• Demonstrated ability to lead product changes effectively.

Responsibilities

• Own one or more product features and lead project execution.
• Gather customer requirements and prioritize needs.
• Support go-to-market strategy and coordinate with stakeholders.

Skills

Customer Focus

Data Analysis

Product Management

Technical Understanding

Education

Bachelors or Masters degree in a technical subject

Tools

Excel

Balsamiq

Tableau

Python

SQL

Job description

LexisNexis Canada is looking to hire an experienced and enthusiastic Product Manager.

You will own one or more product features and lead project execution. You will own product development plans and represent their feature(s) within the cross-functional team proposing new feature ideas that address a customer pain point or need based on his / her deep and first hand understanding of the customer.

You will be the voice of our French language customers and of our customers in Quebec.

Responsibilities : Customer Focus

• Interacts frequently with customers, and generates customer requirements.
• Anticipates customer needs and prioritizes those for the organization.
• Understands how his / her role impacts customer satisfaction.
• Analyzes and interprets what is happening in the market, driven by the latest news / incidents, particularly competitive announcements and events.
• Predicts short term market changes and implications on the product.
• Continuously aims to meet customer expectations without compromising the commercial viability of the product.

Data-Driven Decision-Making & Analysis

• Actively gathers data from multiple sources (customer, market analysis, sales and revenue, etc.) to drive solutions to business problems and issues of consequence to the company.
• Demonstrates the ability to make trade off decisions between potential product capabilities.
• Evaluates product hypotheses in a quantitative manner, including AB testing for interactive products.
• Effectively manages day-to-day issues and problems without intervention.
• Generates new ideas by analyzing product data for insights.

Go to Market & Product Marketing Lifecycle

• Supports the go to market strategy with good communication of customer requirements and timelines to stakeholders.
• Assists on launch plans through coordinated development with external customer facing teams such as marketing and sales.
• Answers sales and customer questions regarding feature function, pricing, packaging, value proposition and competition.
• Offers Train-the-Trainer sessions in support of operations for market rollout.
• Assists on collateral for sales demonstrations and customer events.
• Outlines key milestones, outcomes and deliverables during go-to-market and product strategy planning.

Product Delivery & Development Lifecycle

• Solves customer issues with product features that achieve business goals and metrics.
• Has a deep understanding of his / her feature area and develops prototypes.
• Participates in product discovery, according to defined process, for new product development.
• Manages portions of the product lifecycle.
• Is familiar with SDLCs as identified by management e.g. agile processes.
• Determines strategic product vision and priorities for a feature area, and shapes / champions future product direction.
• Independently uses information derived from competitive analysis to drive product direction and strategy.
• Understands, formulates and budgets the operating costs required to deliver the revenues.
• Creates product development plans including opportunity assessment and business case.

Technical Skills

• Considers high-level technical approaches to use when prioritizing functionality.
• Is proficient in various technologies to assist day-to-day tasks (Excel, Balsamiq, Tableau, Python, SQL, etc.)
• Has a firm grasp of data and technical architecture principles and best practices.

Experience :

Suggested Minimum Years of PM Experience : 4-6 years

• Recognized as full owner of a product or multiple features
• Identified, led and released changes or enhancements that improved customer in satisfaction and / or commercial impact.
• Demonstration of thorough product development knowledge, include the ability to develop related business cases, content and product plans.
• Successful participation in customer engagements.

Education to Qualify : Bachelors or Masters degree in a technical subject (Computer Science or Engineering discipline) is preferred, but not essential. Experience in the legal industry is preferred, but not essential.

Company Description

LexisNexis Legal & Professional () is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its LexisNexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business.

Company Description

LexisNexis Legal & Professional () is a leading global provider of content and technology solutions that enable professionals in legal, corporate, tax, government, academic and non-profit organizations to make informed decisions and achieve better business outcomes. As a digital pioneer, the company was the first to bring legal and business information online with its LexisNexis services. Today, LexisNexis Legal & Professional harnesses leading-edge technology and world-class content, to help professionals work in faster, easier and more effective ways. Through close collaboration with its customers, the company ensures organizations can leverage its solutions to reduce risk, improve productivity, increase profitability and grow their business.