Bilingual People & Culture Operations Coordinator

Farber Group; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian debt solution provider is seeking a highly organized permanent full-time People & Culture Operations Coordinator in Toronto. The role entails onboarding, offboarding, data analytics, and managing HR processes. Candidates should have a Bachelor’s degree and at least 3 years of HR experience. Proficiency in French and English is essential, along with strong computer and time management skills. The position offers a hybrid work environment, requiring office attendance 1-2 times per week.

Qualifications

• Bachelor’s degree required.
• Minimum 3 years of previous HR generalist experience.
• Experience with reporting and analytics.

Responsibilities

• Onboard new hires and offboard departing employees.
• Serve as a first point of contact for employee questions and requests.
• Maintain employee virtual files.

Skills

Proficiency in French

Proficiency in English

Strong computer literacy

Excellent time management

Multitasking ability

Meticulous attention to detail

Ability to work independently

Education

Bachelor’s degree

Minimum 3 years of HR generalist experience

CHRP or in process of obtaining CHRP

Tools

MS Office applications

SharePoint

PowerPoint

Job description

Company Information

One of Canada’s oldest and most respected debt solution providers. We help people get out of debt and start rebuilding their lives again. Established in 1979, Farber has over 250 employees working across Canada and has helped over 100,000+ Canadians get out of debt. And now, we’re embarking on our next stage of innovation and significant growth. To do that, we hire experienced, enthusiastic, motivated, innovative, and customer-centric team members to play critical roles in helping us reach our ambitious goals. Join us in better serving the growing number of Canadians who are in need of help.

Position Summary

We are currently seeking a highly organized and detail-oriented permanent full-time People & Culture (P&C) Operations Coordinator. Reporting to the People & Culture Manager, the P&C Specialist will play a proactive and supportive role in handling everyday administrative functions and contributing to various P&C team projects. The ideal candidate is efficient, collaborative, and adaptable, and a client-first mindset is essential, as this role involves providing thoughtful, timely, and solutions-oriented support to our internal team members. This is a hybrid role, and attendance at our North York office will be required 1-2 times per week.

Responsibilities

• Onboard new hires and offboard departing employees
• Serve as a first point of contact for employee questions and requests
• Leverage data from HR reports to develop key metrics and extract actionable insights, supporting the continuous improvement and optimization of HR and business processes
• Maintain employee virtual files
• Assist with drafting offer letters
• Help prepare monthly reports to benefit providers
• Owning HR systems processes
• Assign legislative training to new hires using the Atlis training platform and follow up with employees on incomplete courses
• Update the People & Culture SharePoint site
• Research employment law within the different provinces and keep up to date with the latest HR trends and best practices
• Work on processing employee status changes
• Help with the administration of the annual Employee Engagement Survey and pulse surveys
• Other tasks and projects as assigned

Education and Experience

• Bachelor’s degree
• Minimum of 3 years of previous HR generalist experience required
• Experience with reporting and analytics
• CHRP or in the process of obtaining CHRP is an asset

Qualifications

• Proficiency in French and English verbal and written communication skills
• Strong computer literacy and experience using MS Office applications required (Word, Outlook, Excel with a strong emphasis on using SharePoint and PowerPoint)
• Excellent time management skills and capacity to take direction
• Ability to work and think independently
• Multitasks and works on multiple projects simultaneously
• Meticulous attention to detail
• Works well under pressure and meets tight deadlines
• Excellent written and verbal communication skills

Our Culture at Farber

At Farber, we’re in the business of helping people—and this ethos extends not only to our clients, but to our employees, partners. We are committed to taking action and to delivering an inclusive, diverse, and equitable workplace that our staff experience every day. This commitment also shapes our culture, which is one of a kind and unique. We are proud to have a dedicated culture committee who organize events, consisting of staff volunteers, who hand out awards for recognition and support the many holidays in our community to celebrate our inclusive and diverse workforce at Farber. Farber encourages applications from all qualified candidates who represent the diversity of Canada.

If you require any accommodations throughout the recruitment process—including alternate interview formats, accessible materials, or any other accommodations—we encourage you to contact us at: [e-mail].

We thank all candidates for submitting their resume; however, only those selected for an interview will be contacted.