Bilingual Payroll Analyst, 12 Month Contract / Analyste de la paie bilingue, contrat de 12 mois

Ticketmaster Canada LP; Quebec; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company in live entertainment is seeking a Payroll Analyst to manage payroll administration for employees in Canada. The role involves collaborating with the central payroll team, ensuring compliance with regulations, and driving efficiencies in payroll processes. Ideal candidates will have a PCP designation and experience with Canadian payroll practices.

Qualifications

• 3+ years supporting and administering Canadian payroll.
• Bilingual in English and French, written and spoken.
• Strong knowledge of Canadian payroll practices and legislation.

Responsibilities

• Troubleshoot HR and manager issues to ensure timely resolution.
• Collaborate across teams to streamline payroll processes.
• Ensure compliance with provincial payroll regulations.

Skills

Interpersonal skills

Customer service skills

Attention to detail

Problem-solving skills

Organizational skills

Education

Payroll Compliance Professional (PCP) designation

Membership with the National Payroll Institute

Tools

ADP WorkforceNow

Microsoft Excel

Job description

We have an exciting new Payroll Analyst role focusing on payroll administration for Ticketmaster employees in Canada. Reporting to the Manager, HR Systems, this individual will partner with the central payroll team at Live Nation and lead the HR Shared Services team on global payroll solutions, including system standardization efforts. International experience is a major plus. The role aims to drive efficiencies and develop policies, procedures, standards, and guidelines. The ideal candidate is passionate about service and a payroll superstar.

WHAT YOU WILL BE DOING

1. Troubleshoot HR and manager issues to ensure timely resolution.
2. Collaborate across teams to streamline payroll processes.
3. Ensure data integrity, accuracy, and reconciliation across systems.
4. Process special payments (bonuses, reimbursements, awards, commissions) in Workday.
5. Manage timekeeping data, calculate overtime, holiday pay, retro pay, and coordinate with payroll.
6. Reconcile employee wages each pay period for accuracy.
7. Assist with RRSP deductions on special payments.
8. Coordinate data delivery to third parties and manage pay period brokerings.
9. Partner with the Live Nation payroll team to validate payroll accuracy for Ticketmaster employees.
10. Calculate and deduct applicable employee payroll deductions, including taxes.
11. Ensure compliance with provincial payroll regulations.
12. Conduct periodic payroll audits and coordinate corrections.
13. Support payroll across other markets (e.g., USA) with solutions and process improvements.
14. Provide QA support for system changes or upgrades.
15. Own and complete complex and sensitive projects as needed.

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

1. 3+ years supporting and administering Canadian payroll.
2. Payroll Compliance Professional (PCP) designation or similar, in progress is acceptable.
3. Membership with the National Payroll Institute.
4. Proficiency with Microsoft Office, especially Excel (VLookup, pivot tables).
5. Experience with ADP WorkforceNow.
6. Experience processing US and other international payrolls.
7. Strong knowledge of Canadian payroll practices and legislation.
8. Understanding of absence laws and regulations in Canada.

YOU (BEHAVIOURAL SKILLS)

1. Bilingual in English and French, written and spoken.
2. Strong interpersonal and customer service skills.
3. Ability to handle sensitive, confidential information.
4. Self-starter who works independently and as part of a team.
5. Attention to detail, organizational, and problem-solving skills.
6. Ability to multi-task and adapt to changing priorities.

LIFE AT TICKETMASTER

We are part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision is to connect people globally to live events. We are passionate about live entertainment and foster a diverse, inclusive culture with accessible leadership and enthusiastic teams. If you’re passionate about live entertainment and want to make a difference, we want to hear from you.

OUR VALUES

• Reliability: Powering live experiences through dependable service.
• Teamwork: Achieving success together.
• Integrity: Upholding the highest ethical standards.
• Belonging: Creating an inclusive environment for all.

EQUAL OPPORTUNITIES

We are committed to diversity and inclusion, encouraging applications from all backgrounds. We provide accommodations for applicants with disabilities. For assistance, please email us. #LI-REMOTE