Bilingual Order Management and Sales Support Representative

Beyond Bilingual Inc.; Mississauga; On-site; CAD 53,000 - 63,000; Full time

Job summary

A leading bilingual recruitment firm located in Mississauga is seeking a Bilingual Order Management and Sales Support Representative to manage orders and assist clients effectively. Candidates should be bilingual in French and English, possess strong organizational skills, and have experience with SAP. This full-time role offers competitive salary and benefits, alongside a friendly working environment with opportunities for growth.

Benefits

Excellent benefits (Medical + Dental)

3 weeks vacation + 10 sick days (4 paid)

Fun and casual culture

Opportunity to grow with a reputable company

Qualifications

• 2+ years of product order management experience.
• Strong organizational and communication skills.
• Ability to work effectively in a team.

Responsibilities

• Input and modify orders in the SAP system.
• Validate sales incentive submissions.
• Work with account executives to manage consignments.

Skills

Bilingual French and English

Strong organizational skills

Excellent communication skills

Microsoft Word and Excel skills

Education

College coursework

Tools

SAP

Job description

Bilingual Order Management and Sales Support Representative

Bilingual Order Management and Sales Support Representative

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President and Founder | Bilingual Recruitment

Bilingual Order Management and Sales Support Representative

Hours : Monday – Friday 8 : 30 am – 5 : 00 pm (1 hour lunch)

Salary : Up to 63K + annual cash bonus

Company Profile :

Our client is the leader in Sunglass apparel with a great reputation. With a beautiful growing office in Mississauga our client makes your life brighter, so you see the colors of your world at their best and always feel confident in your style.

PERKS :

• Excellent benefits (Medical + Dental)
• 3 weeks vacation + 10 sick days (4 are paid)
• Growing company
• Low turnover
• Not a call centre – Low call volume
• Fun and casual culture unique culture, a well-known brand, and the opportunity to grow with a company that has a great reputation.

Responsibilities :

Input / modify all faxed, phoned and emailed orders from core, key, duty-free, and account executives on a timely basis into the SAP system.

Validate all sales incentive submissions and enter all subsequent redemption orders in SAP.

Work with AE’s to manage all consignment locations to ensure they depict an accurate representation of the physically product they have in their sales sample kits. This includes the cleaning and inspecting of all sales sample returns.

Work in combination with our warehouse team to create, enter, ship, invoice and return all events submitted by AE’s and or Corporate Gifts division in the US.

Work in conjunction with our account executives to actively support, educate and train our core and key accounts on the B2B website in Canada.

Enter all weekly AE orders for POP and sales samples.

Work closely with all departments to help identify and rectify all miss-picked orders, order entry errors, shipping inaccuracies and credit issues.

Maintain a high level of core, key, and duty-free account services, projecting a professional image, within respective regions to maximize production, working in coordination with designated outside AE’s and the customer service department for all products. Provide customers with information on RX processes and procedures.

Work in collaboration with our inventory control coordinator to ensure all supplies and information necessary to service new and existing core and key accounts is in stock and available to fill orders through our Canadian DC.

Send all marketing and sales related information to core, key, duty free accounts and AE’s as required.

Supply AE’s with all materials required for trade shows and trainings.

Qualifications

Bilingual French and English both oral and written

2+ years of product order management.

College coursework is preferred.

SAP is a strong asset

Strong organizational skills.

Excellent written, oral and follow up communication skills.

Team-player.

Microsoft Word and Excel skills.

Seniority level

Seniority level

Associate

Employment type

Employment type

Full-time

Job function

Job function

Customer Service

Industries

Consumer Services

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