Bilingual Nurse Case Manager

Clarity Hiring; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A leading healthcare company is seeking a Registered Nurse to join their team in Toronto. The role involves reviewing medical information, coordinating care among providers, and ensuring services comply with clinical and insurance standards. The ideal candidate will possess a BScN, be fluent in English and French, and have 2–3 years of relevant experience in managed care or acute care settings. This hybrid opportunity also offers a comprehensive benefits package and bonuses for performance.

Benefits

Comprehensive benefits package

Bonus up to 15%

Qualifications

• Registered Nurse with active license in Ontario.
• 2–3 years of experience in managed care or acute care (ICU / ER / CCU preferred).
• Fluency in English and French (spoken and written).

Responsibilities

• Review medical information to approve or refer procedures, services, and admissions.
• Coordinate care between healthcare providers.
• Evaluate treatment plans and monitor hospital stays.

Skills

Communication

Problem-Solving

Organization

Clinical Systems Proficiency

Fluency in English

Fluency in French

Education

BScN

Job description

Full comprehensive and very generous benefits package

Bonus up to 15%

Hybrid opportunity

What You’ll Do

Review medical information to approve or refer procedures, services, and hospital admissions based on established guidelines.

Coordinate care between healthcare providers and ensure services are not duplicated.

Monitor patient progress and make sure care meets clinical and insurance standards.

Work closely with clients, providers, and internal teams to ensure smooth communication and documentation.

Assist with repatriation or evacuation planning when needed.

Document everything in the company’s case management system in real time.

Help train non-medical case managers when required.

Key Responsibilities

Evaluate treatment plans, monitor hospital stays, and assess service requests.

Refer complex cases to a supervisor or medical director.

Support discharge planning, ensuring care is appropriate and cost-effective.

Stay up-to-date on best practices and regulations like PIPEDA, GDPR, and HIPAA.

Track case progress and update internal systems regularly.

Attend team meetings and support quality improvement efforts.

What You Bring

Fluent in English and French (spoken and written)

Registered Nurse with a BScN and active license in Ontario (CNO)

2–3 years of experience in managed care or acute care (ICU / ER / CCU preferred)

Excellent organization, communication, and problem-solving skills

Ability to work in a fast-paced, multicultural environment

Comfortable with clinical systems and supporting non-clinical staff CH123