Bilingual Membership and Outreach Coordinator

Union Savings; Montreal (administrative region); On-site; CAD 59,000 - 72,000; Full time

Job summary

Union Savings is seeking a Bilingual Membership & Outreach Coordinator to strengthen partnerships with unions, increase participation in the program, and support growth of our network.

Based in Montreal, Ottawa, or Quebec City with regular travel, you will build relationships, present to groups, and coordinate outreach activities across Canada.

Fluently bilingual in French and English and comfortable working independently, you will engage diverse stakeholders and drive participation.

Qualifications

• Bilingual in French and English with strong written and spoken skills.
• Strong interpersonal and relationship-building abilities.
• Confident in presenting information to individuals and groups.
• Organized and able to manage multiple relationships, meetings and events.
• Willingness to travel regularly and hold a valid driver’s license.
• Legally entitled to work in Canada.

Responsibilities

• Build and maintain relationships with Union Savings affiliates.
• Serve as contact for French-speaking affiliates and members.
• Organize meetings with affiliates to discuss programs and engagement.
• Attend union conventions, conferences, meetings and member events across Canada.
• Track affiliate communications, meetings and follow-up activities.
• Provide French-language support for Union Savings communications.
• Prepare information and assist with reports related to membership and outreach.

Skills

Bilingual French-English

Interpersonal skills

Presentation skills

Organizational skills

Travel availability

Driver's license

CRM tools

Work eligibility in Canada

Tools

CRM software

Office tools

Job description

Job Posting

Bilingual Membership and Outreach Coordinator

Location: Montreal, Ottawa or Quebec City

Position: Full-Time

Salary: $65,000 per year, plus benefits

Reports to: Membership & Outreach Director

Languages: French and English

Travel: Regular travel required

About Union Savings

Union Savings is Canada's only not-for-profit, union-run members' benefit program. We work with unions across Canada to provide members and their families with access to discounts and savings opportunities.

We are looking for a Bilingual Membership & Outreach Coordinator to help strengthen our relationships with participating unions, increase awareness and participation in the Union Savings program, and support the growth of our network of union affiliates.

This is a relationship-focused position for someone who enjoys meeting people, building partnerships, presenting to groups, attending events and working directly with unions and their members.

The position may be based in Montreal, Ottawa or Quebec City and requires regular travel.

What You’ll Do

• Build and maintain strong relationships with Union Savings affiliates and their representatives.
• Serve as a key point of contact for French-speaking affiliates and members.
• Organize and participate in meetings with affiliates to discuss Union Savings programs, member engagement and participation.
• Attend union conventions, conferences, meetings and member events throughout Canada.
• Conduct visits to union offices and workplaces as required.
• Help develop and implement strategies to increase participation among existing Union Savings affiliates.
• Support the recruitment and onboarding of new union affiliates.
• Deliver presentations and provide information about Union Savings programs to union representatives and members.
• Track affiliate communications, meetings, inquiries and follow-up activities.
• Maintain accurate affiliate contact information and records.
• Develop and maintain calendars of affiliate events and outreach opportunities.
• Respond to French-language member inquiries by phone and email.
• Provide French-language support and review for Union Savings communications, including digital content, newsletters and website materials, as required.
• Work collaboratively with other Union Savings departments to support organizational initiatives.
• Attend meetings and events involving Union Savings commercial partners when required.
• Prepare information and assist with reports related to membership and outreach activities.
• Perform other related duties as required.

What We’re Looking For

Required Qualifications

We are looking for someone who:

• Is fully bilingual in French and English, with strong verbal and written communication skills in both languages.
• Has strong interpersonal and relationship-building skills.
• Is comfortable presenting information and speaking with individuals and groups.
• Is organized and able to manage multiple relationships, meetings, events and follow-up activities.
• Is comfortable working independently and travelling regularly for work.
• Has a valid driver’s license.
• Is comfortable using standard office, communication and customer relationship management tools.
• Is legally entitled to work in Canada.

Experience We Value

We encourage you to apply if you have experience in one or more of the following areas:

• Union or labour organizations
• Membership-based organizations or associations
• Community outreach or engagement
• Stakeholder or government relations
• Member services
• Business development or partnership development
• Non-profit organizations
• Organizing, advocacy or community development
• Event and conference participation
• Account or relationship management

Previous experience working in the labour movement is an asset, but it is not required. We are particularly interested in candidates who understand how to build long-term relationships, engage diverse stakeholders and turn conversations into meaningful participation.

What Success Looks Like

• Develop trusted relationships with Union Savings affiliates.
• Increase engagement with Union Savings among affiliated unions and their members.
• Identify opportunities to strengthen relationships with existing affiliates.
• Help introduce Union Savings to prospective affiliates.
• Represent Union Savings professionally at union meetings, conventions and events.
• Provide excellent service to French-speaking affiliates and members.
• Maintain consistent and organized follow-up with the organizations they support.

Working at Union Savings

Union Savings staff are unionized and represented by the International Association ofMachinists and Aerospace Workers (IAMAW).

The position offers a salary of $65,000 per year plus benefits in accordance with Union Savings policies and the applicable collective agreement.

Because much of this role involves meeting with affiliates and attending events, candidates must be prepared for regular travel, including occasional overnight travel.

Employment Equity

Union Savings is committed to employment equity and encourages applications from women, Indigenous peoples, persons with disabilities, workers of colour and members of the LGBTQ2SIA+ community.