Bilingual, Medical Receptionist – Primary Care

Centretown Community Health Centre; Ottawa; On-site; CAD 42,000 - 47,000; Full time

Job summary

An established community health center is seeking a Bilingual Medical Receptionist to ensure the efficient flow of clients in Primary Care. This role involves managing client intake, appointment scheduling, and providing excellent service to a diverse population. The ideal candidate will have strong organizational and interpersonal skills, a commitment to confidentiality, and proficiency in Windows-based systems. If you are looking to make a meaningful impact in a supportive environment, this permanent, full-time position offers a great opportunity to contribute to community health.

Qualifications

• Minimum two years experience as a medical receptionist.
• Ability to work independently and as part of a team.

Responsibilities

• Ensure smooth flow of clients in Primary Care.
• Handle phone and client reception, client intake, and appointment booking.

Skills

Organizational Skills

Interpersonal Skills

Confidentiality

Typing Speed (40 wpm)

Experience with Diverse Populations

Education

Secondary School Diploma

Tools

Windows-based Computer Systems

Medical Scheduling System

MS Word

Job description

Position: Bilingual, Medical Receptionist – Primary Care

Description:
The Medical Receptionist is responsible for ensuring the smooth and efficient flow of clients in Primary Care. The main duties include phone and client reception, client intake, appointment booking, completing tasks as requested, and rostering clients.

Requirements:

Essential

• Secondary School Diploma or equivalent.
• Minimum two (2) years experience as a medical receptionist.
• Ability to maintain confidentiality and use discretion.
• Proficient with Windows-based computer systems, including email, MS Word, and databases.
• Typing speed of 40 wpm.
• Strong organizational and interpersonal skills.
• Experience working with a diverse population.
• Ability to work independently and as part of a multi-disciplinary team.
• Knowledge and practice of gender-affirming principles.
• Availability to work some evenings and weekends.
• Experience with a medical scheduling system (desirable).
• Experience working in a community-based health or social service agency (desirable).

Language Skills

English and French spoken, English written.

Salary: $42,768 - $46,945 annually

Terms of Employment: Permanent, full-time

Application Deadline: Monday, May 19, 2025

How to Apply:

• Send your letter of interest and resume by May 19, 2025, 11:59 pm to [e-mail].
• Subject line: “Bilingual Medical Receptionist”.
• Resume filename: “(last name)_(first name)_Resume”.
• Cover letter filename: “(last name)_(first name)_Cover Letter”.

We thank all applicants for their interest. Only those invited for an interview will be contacted. Candidates requiring accommodations during the application or interview process should contact us at [e-mail].

Centretown Community Health Centre is an equal opportunity employer. We value diversity and encourage applications from individuals reflecting the communities we serve. We have a mandatory COVID-19 vaccination policy; proof of vaccination is required unless a medical or other exemption applies under the Ontario Human Rights Code.