Bilingual Medical Administrator

Canadian Health Solutions, Inc.; Saint John; On-site; CAD 40,000 - 55,000; Full time

Job summary

A healthcare service company in Saint John, NB is seeking a Bilingual Medical Administrator to handle client interactions and support the medical team. Responsibilities include managing communications, document preparation, and transcription. The ideal candidate is bilingual in French and English, has strong organizational skills, and proficiency in Microsoft Office applications.

Qualifications

• Must be fluent in both French and English for written and spoken communication.
• Excellent typing and transcription skills required.
• Strong proof reading and document formatting skills necessary.

Responsibilities

• Receive and interact with clients, customers, and vendors.
• Manage telephone inquiries and messages.
• Prepare meeting refreshments and greet attendees.
• Perform transcription and document preparation.

Skills

Bilingualism (French and English)

Organizational skills

Time management

Communication skills

Typing and transcription skills

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Adobe Acrobat

Transcription software (Express Scribe)

Job description

Bilingual Medical Administrator

Job Brief

Canadian Health Solutions is a growing group of health service companies that develops and provide leading medical and research services. Located in Saint John, NB, Canadian Health Solutions Inc. is seeking a fulltime Bilingual Medical Administrator who will apply their exceptional organizational and interpersonal skills as a contributing team member of the Medical Administration including daily in-office support and clinic activities.

Responsibilities

• Be the first person to receive and interact with external clients, customers, vendors, consultants, suppliers, guests and visitors to our office.
• Answer telephones as required, triage inquiries, take messages, send and receive fax and mail as required. Manage the flow of information to any member of our clinical team.
• Open and sort mail and summarize memos that are received before passing the information on to the people you assist.
• Communication and follow-up with pharmacies and other family practices for requested medical information.
• Prepare refreshments for meetings and greet attendees as required.
• Transcription (from audio dictation and from printed, written or electronic documents). Including specialist reports, medical-legal reports, recorded meeting minutes, letters and correspondence.
• Multi-disciplinary medical report assembly and content review, proofing, editing and advanced Word formatting.
• Administration and processing of clinical intake forms, questionnaires, client history, consents and checklists directly with our clients.
• Act as an interpreter within clinical assessments with our specialist consultants.
• Open and close client paper and electronic files, prepare medical charts, scan documents, index medical records, filing and tracking all correspondence relating to these files.
• Use of Microsoft Word, Excel, Outlook, Adobe Acrobat, dictation and transcription software (Express Scribe), and other medical related computer software as required.
• Other clinical projects and client file related work as assigned.

Required

• Bilingualism is a critical requirement. (fluent written and spoken French and English).
• Ability to translate to and from French & English.
• Excellent computer skills, Proficiency in Microsoft Office – Outlook, Excel & Word (advanced Word formatting).
• Good organizational and time management skills. Ability to multi-task is critical.
• Strong and effective verbal and written communication skills (spelling, punctuation, grammar). Excellent proof reading, Word editing and formatting skills to ensure process quality assurance.
• Proficient typing, transcription skills.
• Be able to maintain confidentiality and client discretion at all times.
• Must be a fast learner and open to feedback.
• High level of business maturity in a fast paced, high output practice.
• Team player and an ability to collaborate.
• Positive attitude and the ability to reflect a professional company image.

We thank all applicants for their interest, however, only those candidates being considered for an interview will be contacted.