Bilingual Marketing & Programs Admin Assistant

Aramark; Mississauga; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Marketing and Program Administrative Support professional. In this dynamic role, you will provide essential administrative support to marketing and operations teams, manage portal content, and assist with event management. This position requires strong bilingual communication skills, exceptional organizational abilities, and a proactive approach to problem-solving. You will thrive in a collaborative environment, contributing to the success of various initiatives while enjoying comprehensive benefits from day one. If you're looking to make a meaningful impact in a diverse and inclusive workplace, this opportunity is perfect for you.

Benefits

Health, dental, and vision benefits

Defined Contribution Pension Plan

Three weeks annual paid vacation

Employee Recognition Program

Diverse and inclusive workforce

Scholarship Program for dependents

Qualifications

• 3+ years of administrative support experience required.
• Strong communication skills in English and French are essential.

Responsibilities

• Manage portal maintenance and ensure content is up-to-date.
• Provide support for events and manage registrations effectively.
• Handle accounts payables and receivables with attention to detail.

Skills

Administrative Support

Customer Service

Microsoft Excel

Problem Solving

Communication Skills

Time Management

Organizational Skills

Tools

ServiceNow

Proprietary Software

Job description

Requisition #: 571018

Location: Mississauga, ON, CA, L4W 5G2

Career Area: Professional & Management

Job Description

The Marketing and Program Administrative Support (Bilingual) is responsible for providing administrative support to the marketing, programs, and operations team which includes but not limited to: managing accounts payables and receivables, portal content management, shipping and logistics, and MyVendor portal support.

What We Offer

• Extended benefits including health, dental and vision from the first day of employment
• Aramark Canada’s Defined Contribution Pension Plan from the first day of employment
• Three (3) week’s annual paid vacation = 3 Personal Days
• Employee Recognition Program including Service Awards
• Diverse and inclusive workforce
• Aramark Scholarship Program for dependents of full-time employees

Job Responsibilities

Portal Maintenance (25%)

• Manages price lists uploads and maintains supplier contacts; ensures content is up-to-date.
• In collaboration with the marketing team, may be required to assist with maintaining other sections of the portal.
• Communicates price list updates to relevant stakeholders.

Event and Industry Management Support (25%)

• In collaboration with the program marketing lead, manages event website, including registrations and communicates registration updates to relevant stakeholders.
• Monitors emails received from CPS events and provides timely responses to suppliers (exhibitors), delegates, and vendors.
• Manages marketing or event-related materials, including banners, giveaways, supplies, etc. and arranges for shipping and/or distribution.
• Manages inventory of marketing supplies and ensures storage room is kept organized and clean.

Field Support & Engagement (30%)

• Manages ServiceNow tickets for Client Incentive Program EFT payments (specifically for Quebec).
• Monitors ServiceNow tickets and follows up with relevant stakeholders.
• Assists the operations team, as needed, in addressing support tickets related to MyVendor Portal registration.

Miscellaneous – Accounting, Reporting, etc. (20%)

• Monitors event attendance and engagement and prepares reports.
• Monitors portal activity and prepares reports.
• Manages accounts payables and receivables, including follow ups.

Qualifications

• Minimum three (3) years of administrative support and customer service experience.
• Above average computer skills, specifically in Microsoft Excel, Intermediate – i.e. ability to develop reports) and proprietary software.
• Excellent organizational and time management skills.
• Demonstrated ability to solve problems and attention of details
• Experience and demonstrated ability to work effectively in a matrixed organization.
• Strong communication skills, written and oral and must be able to communicate effectively in both English and French.
• Excellent oral and written communication, plus the ability to communicate with a wide range of people.
• Excellent customer service and client relationship skills.
• Self-directed, confident in his/her abilities, self-motivated and able to work effectively with little supervision and in a team environment.
• A results-oriented individual who can make a difference; an individual who takes initiative, makes things happen, accepts accountability and has a “can do” attitude; and has a sense of urgency.
• A strong value system, unquestioned integrity and good listening skills.
• Has perseverance and the ability to drive complicated projects to a successful conclusion.
• Ability to deal with ambiguity and effectively cope with change.
• Thrives on functioning independently with minimum supervision, and in a team environment.

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

Accommodation Statement

Accommodations for job applicants with disabilities are available upon request.