Bilingual Manufacturing Representative (Ambulance and Patient Transfer Vehicles)

Malley Industries Inc ®; Moncton; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading company in manufacturing ambulance and patient transfer vehicles is looking for a Bilingual Manufacturing Representative to bridge communication between clients and internal teams. This role focuses on solving technical problems, leveraging strong communication skills in both English and French. The candidate should have at least 5 years in a client-facing role and be able to manage multiple projects effectively. A competitive salary and a comprehensive benefits package are offered, including RRSP matching and health coverage.

Benefits

Dental

Disability insurance

Extended health care

Employee Assistance Program

Life insurance

Vision Care

RRSP matching program

Company events

On-site parking

Qualifications

• Minimum 5 years experience in a client-facing technical sales/support role.
• Fluency in English and French required.
• Experience in a fast-paced work environment.

Responsibilities

• Liaise with customers and internal teams for project-based delivery.
• Manage multiple account management projects with attention to detail.
• Communicate effectively to ensure client satisfaction.

Skills

Communication

Negotiation

Attention to detail

Problem-solving

Client relations

Education

Post secondary degree or college diploma

Tools

Word

Excel

Outlook

CRM software

Job description

Bilingual Manufacturing Representative

Ambulance / Patient Transfer Vehicles

Malley Industries has an immediate opening for a fully bilingual Manufacturing Representative.This highly technical role serves as liaison between our North American fleet customers and the company’s sales, engineering, and service personnel. The role is that of a problem solver, finding solutions to customer-related technical needs through effective collaboration with internal stakeholders involved in the manufacture of finished ambulances and patient transfer vehicle conversions.

A multiple-award-winning manufacturer, our New Brunswick-based family-owned company has a track record for leadership, integrity, and innovation. The ambulances and patient transfer vehicles we manufacture help people save lives.

The successful candidate will have experience in a fast-paced work environment with demonstrated proficiency in technical roles such as engineering or emergency paramedical care. Spoken and written fluency in both official languages is required.

Reporting to the Director of Sales, you will be part of a dynamic sales team who are the “face” of the company as seen by our customers. The Manufacturing Representative is the voice of the customer within our business and is the customer’s advocate within our operation. Your ability to work collaboratively within the organization to achieve the common purpose of satisfying our customers will be the hallmark of your success.

Product knowledge will be key to success in this role. You will be required to work closely with all internal teams; including operations, engineering, purchasing and warranty to ensure that client expectations are communicated effectively to the rest of the company, and that the entire customer experience is managed proactively and with a sense of urgency.

Education: Completion of a post secondary degree or college diploma with relevant business experience. The highly technical nature of this role is also suited to individuals with an engineering or paramedical background.

Experience: Minimum 5 years experience in client facing technical sales/support role.

Required Skills:

• Ensure timely and successful delivery of clients’ ambulances and patient transfer vehicles in a project-based model;
• Demonstrable ability to clearly communicate, present and influence key internal and external stakeholders;
• Proven ability to juggle multiple account management projects at a time while maintaining sharp attention to detail;
• Ability to make sound commercial decisions and back up account managers in all divisions;
• Excellent listening, negotiation and objection handling abilities’
• Assist with challenging client requests or request escalations as needed
• Proven work experience in a “client facing” role
• Demonstrated oral and written proficiency in English and French required.
• This position will require occasional travel within North America.
• Knowledge of Word, Excel, Outlook and CRM software
• Relevant post secondary certificate or degree

Compensation: Competitive salary and group benefits

Benefits:

We understand the importance of healthcare and our high-quality products reflect this, helping save lives and reduce severity or injuries. As a result, we offer a benefit package with co-pay options for both single and family coverage:

• Dental
• Disability insurance
• Extended health care
• Employee Assistance Program
• Life insurance
• Vision Care

Other Benefits Include:

• RRSP matching program
• Company events
• On-site parking

Job Type:Full-time, permanent, modern factory

Location:1100 Aviation Ave. Dieppe, NB.

How to Apply:

Work related references must be included with application.

Submit resume and cover letter via email:[e-mail]

Please include job title in all correspondence.

Note:We appreciate all expressed interest in this position; however, only the candidates selected for an interview will be contacted.All qualified candidates are encouraged to apply; however, Canadian Citizens and Permanent Residents will be given priority.