Bilingual Lifestyle Consultant (Sales and Marketing)

Njoyn; Moncton; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing the lives of seniors. As a Lifestyle Consultant, you will play a pivotal role in connecting potential residents with the right accommodations and services, ensuring they feel welcomed and valued. This position offers the chance to work in a supportive environment where your contributions lead to meaningful outcomes. With opportunities for professional growth and a commitment to community engagement, this role is perfect for individuals passionate about making a difference in the healthcare sector. If you thrive on collaboration and continuous improvement, this is the opportunity for you.

Benefits

Comprehensive health, vision, and dental benefits

Life and travel insurance

Virtual healthcare access

RRSP program with employer matching

Vacation accrual

Free onsite parking

WorkPerks discounts

Continuing education opportunities

Recognition and rewards programs

Qualifications

• 3-5 years of sales or marketing experience required.
• Advanced proficiency in English and French is essential.

Responsibilities

• Manage resident inquiries and track sales activity.
• Provide tours and assess potential residents' needs.
• Develop and execute marketing plans to meet occupancy goals.

Skills

Sales experience

Marketing knowledge

Event planning

Bilingual (English and French)

Proficient in Microsoft Office

Education

Diploma or degree in marketing or public relations

Tools

Database management

Job description

If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living.

We are searching for a Lifestyle Consultant to join our Faubourg du Mascaret team based in Moncton, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work, and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development, and advancement. And at the end of every day, you will know you’ve made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire for part-time & full-time staff) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program
• Access to continuing education and training through Shannex’s Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Maintaining and managing the resident funnel e.g. inquiry tracking, requests for accommodation, referrals, follow-up process; and tracking all sales activity and leads in a database;
• Meeting potential residents to assess which service line is safe and appropriate for their lifestyle and care needs. Responding to information requests from potential clients and completing bookings for permanent and short-term resident stays as required;
• Providing tours to prospective residents and other interested persons;
• Maintaining the Sales/Information Package; reviewing the contents with all new residents;
• Assisting with the admission; transfer to other services lines, and discharge of clients in coordination with the management team;
• Managing all aspects of the sales process to help prospects and their families make the decision to choose a retirement community;
• Developing and executing quarterly sales and marketing plans to deliver on budgeted occupancy objectives;
• Engaging in healthcare professional outreach programs that build relationships and generate referrals through local clinics and groups;
• Developing advertising and promotional strategies.

About You

In addition to placing high value on continuous improvement, collaboration, and accountability, you bring:

• A diploma or degree in marketing, public relations, or other related field;
• 3-5 years of sales or marketing experience, including event planning;
• Proficient computer skills including knowledge of Microsoft Office suite products;
• A valid Class 5 Driver’s License;
• Advanced proficiency in the English and French language is required;
• Previous experience in working with the elderly in a long-term care or a seniors’ independent living environment considered an asset;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services, and care.

About Us

It all began in 1988 when our Founder, Joseph Shannon, purchased a single nursing home in his hometown of Sydney, Cape Breton. For more than three decades, Shannex has grown as a trusted provider of senior accommodations, services, and care in Nova Scotia, New Brunswick, and Ontario. Our industry-leading services are inspired by residents and delivered by Parkland Retirement Living and Lifestyle Residences, Shannex Enhanced Care, Faubourg du Mascaret, and Care at Home team members who create an exceptional resident experience and a positive, fulfilling work environment where every voice matters.

If you’re ready to join the Shannex team of Great People, apply today!

Great People is a core value at Shannex based on the belief that our team members are the spirit and foundation of the organization. Shannex believes equity, diversity, inclusion, and belonging is about creating a culture that embraces the uniqueness of individuals, where every person is treated fairly and where racism and discrimination are not tolerated. At Shannex, every team member belongs.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.