Bilingual Key Holder & Leader on Duty (Retail)

Cannabis NB website; Edmundston; On-site; CAD 28,000 - 36,000; Part time

Benefits offered by this job

Competitive hourly wage

Job summary

Cannabis NB in Edmundston, NB is seeking a responsible Key Holder to support daily store operations and deliver exceptional customer service. You will work with the Store Manager and team to ensure a compliant, safe, and efficient retail environment.

Role includes opening/closing procedures, cash handling, inventory tasks, and leading during shifts. Bilingual French/English ability and 1–2+ years in retail are assets; first aid certification is favored.

Qualifications

• 1–2+ years of retail or customer service experience (leadership experience is an asset)
• Ability to work flexible hours, including evenings and weekends
• First Aid certification (or willingness to obtain)
• Ability to speak both French and English is an asset
• Detail-oriented, organized, and capable of managing operational tasks (cash handling & inventory)

Responsibilities

• Support and guide team members on store processes and service standards to deliver exceptional customer service
• Drive a positive team culture focused on accountability, collaboration, and results
• Act as Leader on Duty (LOD) and support daily store operations in the absence of Store Manager or Team Lead
• Ensure adherence to loss prevention policies to support store shrink goals
• Report, document, and address near misses, injuries, or incidents promptly
• Maintain store presentation standards including merchandising, cleanliness, and organization
• Complete opening/closing procedures with cash handling and security protocols
• Monitor and investigate cash/inventory variances and escalate as required
• Support inventory accuracy through daily counts and documentation
• Participate in store safety practices and required safety training

Skills

Strong communication

Bilingual English/French

Customer service

Job description

Cannabis NB in Edmundston, NB is seeking a responsible Key Holder to support daily store operations and deliver exceptional customer service. You will work with the Store Manager and team to ensure a compliant, safe, and efficient retail environment.

Role includes opening/closing procedures, cash handling, inventory tasks, and leading during shifts. Bilingual French/English ability and 1–2+ years in retail are assets; first aid certification is favored.