Bilingual Instructional Designer

Allstate Northern Ireland Limited; Toronto; Hybrid; CAD 63,000 - 80,000; Full time

Benefits offered by this job

Flexible Work Arrangements

Employee discounts

Wellness allowance

Personal days

Tuition reimbursement

Student loan matching program

Job summary

Allstate Canada Group is seeking a bilingual Instructional Designer to join the Learning & Development team. You will consult with stakeholders to design, develop, and implement engaging learning solutions in English and French, applying adult-learning best practices.

You will lead projects end-to-end, collaborating with SMEs, project teams, and business units to ensure measurable performance outcomes across internal client groups. The role is remote with flexible work arrangements.

Qualifications

• Bilingual English and French (oral and written) is required.
• Proven experience designing and developing learning solutions using authoring tools.
• Demonstrated ability to manage learning projects end-to-end, including stakeholder consultation.

Responsibilities

• Partner with stakeholders to conduct learning-needs analysis and define objectives.
• Lead instructional design projects from intake to handover with scalable solutions.
• Choose appropriate learning strategies (instructor-led, virtual, eLearning, blended).
• Plan, design, and develop learning solutions in English and French.
• Apply ADDIE/SAM/Bloom’s Taxonomy to create engaging experiences.
• Design assessments and evaluation approaches to measure effectiveness.

Skills

Bilingual English/French

Instructional design

Project management

Tools

Articulate

Camtasia

Vyond

Job description

About Allstate

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Who is Allstate: Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it operates through partnerships with charitable organizations, employee giving and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca. Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career options and truly enjoy the work they do.

Role Designation

Remote

Benefits

• Flexible Work Arrangements
• Employee discounts (15% on auto and property insurance, plus many other products and services)
• Good Office program (receive up to $400 back after purchasing office equipment)
• Student Loan Payment Matching Program for Government Student loans
• Comprehensive Retirement Savings Program with employer matched contributions
• Annual Wellness allowance to support employees with improving health and wellbeing
• Personal days
• Tuition Reimbursement
• Working within the community and giving back

Job Description

Our team is growing, and we are actively looking to hire a Bilingual Instructional Designer to join our Learning & Development team. Reporting to the Manager, Learning & Development, the Instructional Designer is responsible for consulting with the business to analyze learning and performance needs, and for designing, developing, and supporting the implementation of targeted, engaging learning solutions using adult learning principles and instructional design best practices. This role works collaboratively with Business Stakeholders, Project Teams, and Subject Matter Experts (SMEs) in both English and French to build learning solutions that support performance, capability development, and business outcomes across our internal client groups.

Accountabilities

• Partner with Business Stakeholders, Project Teams, and SMEs across the organization to conduct learning and performance needs analysis, define learning objectives, and recommend appropriate learning solutions
• Lead instructional design projects from intake and analysis through design, development, evaluation, and handover, ensuring solutions are practical, scalable, and aligned to business needs
• Recommend the most appropriate learning strategy and delivery methods (e.g., instructor-led, virtual, eLearning, blended, job aids, performance support) based on target audience, context, and objectives
• Plan, design, and develop high-quality learning solutions that support both business and professional development needs in English and French
• Apply instructional design and adult learning methodologies (e.g., ADDIE, SAM, Bloom’s Taxonomy) to create engaging, learner-centred experiences
• Design learning assessments and evaluation approaches to measure learning effectiveness and support continuous improvement
• Communicate project status, risks, dependencies, and timelines to support effective coordination of resources, capacity planning, and delivery milestones
• Contribute to the continuous improvement of L&D practices by sharing lessons learned, templates, and best practices

Qualifications

• Proven experience designing and developing learning solutions using tools such as Articulate, Camtasia, Vyond, or other authoring tools
• Demonstrated knowledge and experience in applying instructional design methodologies, adult learning principles, and learning project management practices
• Bilingualism in English and French (oral and written) is required
• Demonstrated ability to manage learning projects end-to-end, including stakeholder consultation and multiple concurrent initiatives
• Experience designing and developing technical or complex learning content
• Experience using digital adoption or in-application learning tools (e.g., Whatfix or similar) to embed guidance, job aids, and performance support directly within business systems
• Ability to quickly learn new subject matter and work effectively with SMEs
• Experience in the insurance industry is considered an asset

Accommodations

Allstate Canada Group has policies and practices that provide workplace accommodations. If you require accommodation, please let us know and we will work with you to meet your needs.

Compensation

Expected compensation for this role ranges from $ 63,000.00 - 80,000.00 annually. Actual salary offered to successful candidates will vary based on their skills and experience.

Skills

Skills Facilitation, Learning and Development (L&D), Learning Materials Development, Learning Systems, Training Programs

Position Title

Available for current open role within the organization.