Bilingual Human Resources Generalist (contract)

Canadian Cancer Society; San Juan de Terranova; Hybrid; CAD 68,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Hybrid work model

Paid parental leave

Family sick time

Competitive salary

Job summary

The Canadian Cancer Society is seeking a Bilingual HR Generalist to supply front-line HR guidance, support onboarding and talent acquisition, and manage accommodation and leave processes across multiple Canadian offices. The role requires strong policy knowledge, HRIS familiarity, and bilingual English/French communication.

You will partner with HR specialists to deliver core programs, drive employee relations initiatives, and support workforce planning in a hybrid work environment.

Qualifications

• Completion of college diploma or other post-secondary program with focus on HR is asset.
• 3–5 years of progressive HR experience across the employee lifecycle.
• CHRP certification preferred.
• Experience providing policy and employment standards guidance.
• Experience coordinating accommodations and disability management.

Responsibilities

• Front-Line HR advisory support to employees and leaders.
• First point of contact for routine HR matters and procedures.
• Provide guidance on policies, legislation and programs.
• Support day-to-day employee relations, attendance and conflict resolution.
• Participate in employee relations discussions and trend analysis for HRBP.
• Partner with HR Specialists to deliver core HR programs.
• Coordinate and support exit processes and interviews.
• Summarize exit themes and share insights with leadership.
• Monitor HR process adherence and flag gaps for improvement.
• Support onboarding and orientation enhancements and consistency.
• Coordinate accommodation processes and disability management.
• Guide and document accommodation requests and follow-ups.
• Assist with leave inquiries, eligibility and return-to-work planning.
• Support recruitment lifecycle and onboarding activities.
• Coach managers on interviewing and candidate assessment.
• Promote diversity, inclusion, belonging and equity.
• Handle other duties as assigned.

Skills

HR advisory

Employee relations

Onboarding

Leave management

Accommodations

Talent acquisition

Exit processes

Policy interpretation

Education

HR college diploma

Tools

MS Office

ATS/HRIS systems

Job description

Job Title: Bilingual HR Generalist (contract, November 2026- January 2028)

Vacancies: This posting is for (1) current vacancy

Location: Vancouver, BC | Ottawa, ON | Halifax, NS | St John's, NL | Montreal, QC | Québec, QC (Detailed office location information can be found by visiting this link: https://cancer.ca/en/contact-us)

Work Model: Hybrid Work Model

Salary Band: 5 ($68,000 - $75,000 CAD)

HELP SHAPE THE FUTURE OF CANCER CARE IN CANADA

The Canadian Cancer Society works tirelessly to save lives, improve lives and drive collective action against cancer. Together with patients, volunteers, donors and communities across the country, we raise funds to invest in transformative cancer research, we provide a caring support system for everyone affected by cancer and we advocate to governments to create a healthier future for all. It takes a society to take on cancer – and the Canadian Cancer Society is leading the way

MAKING AN IMPACT

The Bilingual HR Generalist provides front-line HR guidance to employees and people leaders, advising on policies, legislation, and programs while supporting day-to-day employee relations and escalating recurring themes or risks to the HR Business Partners. The role also partners with HR Specialists to deliver core HR programs across the employee lifecycle, including improving onboarding, coordinating exit processes, conducting or facilitating exit interviews, and sharing trends to inform retention and workforce planning. In addition, the Bilingual HR Generalist coordinates and administers workplace accommodation requests—ensuring documentation, implementation, and ongoing monitoring—and supports full-cycle talent acquisition activities such as sourcing, screening, interviewing, and offer negotiation, while coordinating onboarding and coaching hiring managers on effective selection practices.

What You’ll Be Doing

• Front-Line HR Advisory Support
• Serve as the first point of contact for employees and people leaders on routine HR matters, policies, and procedures
• Provides guidance and practical advice on the interpretation and execution of HR policies, legislation, and programs (such as performance and talent management, compensation, workforce planning, employee relations, employee engagement etc.)
• Support leaders with day‑to‑day employee relations matters, including attendance concerns, informal conflict resolution, and performance feedback
• Participate in employee relations discussions, fact‑finding, or meetings at the direction of an HR Business Partner
• Monitor and flag recurring themes or emerging risks for HRBP review
• HR Operations and Program Delivery
• Partner with HR Specialists to support the end‑to‑end delivery of core HR programs across the employee lifecycle, ensuring consistency, compliance, and a positive employee experience
• Coordinate and support employee exit processes, including conducting or facilitating exit interviews in alignment with established practices
• Summarize exit interview themes and insights and share trends with HR leadership to inform retention, engagement, and workforce planning efforts
• Monitor adherence to HR processes and flag exceptions, risks, or inconsistencies to HR Business Partners for reviewSupport HR process reviews and continuous improvement initiatives—including onboarding and orientation—by identifying gaps, recurring issues, and opportunities to strengthen program delivery, consistency, and the employee experience aligned with operational prioritiesAccommodation and Leave ManagementCoordinate and administer the accommodation process for employees requiring workplace accommodations, including intake, documentation, tracking, and follow‑upGuide employees and people leaders through the procedural aspects of accommodation requests and implementationEnsure accommodation plans are documented, reviewed, and monitored for ongoing effectivenessSupport leaders in implementing approved accommodations and monitoring day‑to‑day impactsEscalate complex, sensitive, or high‑risk accommodation cases to the HR Business Partner for assessment, decision‑making, or legal consultationAct as the point of contact for employees on leave‑related inquiries including but not limited to; eligibility, application and ensuring timely support.
• Collect and validate required documentation and submit claims to disability provider for decision
• Communicate with disability provider to obtain claim decision and clarify case details and act as a facilitator between employees, their leaders and disability provider
• In partnership with the HRBP, provide guidance to people leaders on handling leave requests, return to work planning, and accommodations
• Talent Acquisition
• Support recruitment and selection activities for assigned roles. Oversee the full cycle recruitment process: directly involved in the various stages of the process including sourcing, screening, assessments, interviewing and offer negotiation.
• Coordinate onboarding and orientation activities to support positive employee transitions
• Collaborate with the hiring manager to prepare relevant interview questions and assessments for each position.
• Coaches hiring managers on interviewing and candidate assessment techniques and assist them in the selection process by facilitating and participating in the interviews.
• Contribute to our culture of diversity, inclusion, belonging and equity (DIBE) by ensuring that all staff feel represented, valued, and heard across all aspects of their identity, including gender, age, religion, ethnicity, nationality, race, and sexuality
• Other duties as assigned

Qualifications

• Completion of college diploma or other post‑secondary program with a focus on HR is considered an asset
• 3–5 years of progressive HR experience supporting leaders and employees across the employee lifecycle (employee relations, performance, onboarding/offboarding)
• Completion of (or working towards) CHRP certification is preferred
• Experience providing policy and employment standards guidance
• Experience coordinating workplace accommodations and/or disability management processes (intake, documentation, follow‑up, and stakeholder coordination) preferred
• Experience supporting full-cycle recruitment and selection (job postings, screening, interviews, reference checks, and offer support) in partnership with hiring managers
• Strong knowledge of Microsoft Office Suite, ATS/HRIS systems
• Strong customer service, communication and interpersonal skills
• Ability to maintain the confidentiality of sensitive information
• Excellent communication skills including the ability to write clearly and succinctly in a variety of communication settings and styles; communicate with technical and non-technical users
• Experience working in a team-oriented environment
• Bilingualism (French/English) is required due to the organization’s nationwide operations and the need for effective communication across various regions.
• Others may apply
• For roles based in Quebec, French is required. Knowledge of another language may be required depending on job responsibilities and business needs.

What You Can Expect From Us

CCS provides impactful opportunities to transform the lives of Canadians affected by cancer. We are devoted to creating an inclusive workplace that celebrates diverse experiences and skills, encouraging all qualified candidates to join us. Our inspiring culture is rooted in our core values and commitment to meaningful change:

COURAGEOUS UNITED CARING RIGOROUS

We offer a competitive salary, excellent benefits, including paid parental leave, family sick time, and health insurance—and a fulfilling work environment where your efforts make a meaningful impact daily.

COME AS YOU ARE

At CCS, we celebrate individuality and the strength of diversity. We are committed to fostering an inclusive and equitable workplace that empowers everyone. We encourage applications from all qualified candidates, including those from equity‑deserving groups such as BIPOC, 2SLGBTQI+ communities, individuals with disabilities, veterans, and others who contribute to the richness of our organization. Together, we unite Canadians to shape the future of cancer care.

Other Information

CCS is dedicated to employment equity and encourages applications from all qualified candidates . In accordance with the local provincial Accessibility Act, accommodation will be provided as requested throughout the recruitment process . We want to make the interview process a great experience for you!

Please note that in keeping with the mandate of CCS to model and promote healthy lifestyles, employees are not permitted to smoke in or about CCS premises or while carrying out CCS business.

Privacy Disclosure

We collect your personal information through forms, by phone or in person to evaluate your candidacy for the role(s) you have applied for, to contact you regarding your candidacy, and to generate anonymized recruitment-related reports. If selected for a position at CCS the information provided will be used for the purposes of pre‑employment checks and added to your employee file. We may share your personal information with third parties, including recruitment consultants, within or outside your province or territory or outside Canada to carry out the purposes identified above, or as required by law. We may contact you by mail, email, phone or text. You can exercise your right to access your information or have it corrected, unsubscribe from communications or withdraw your consent by selecting these options within the ADP system, or by contacting [e-mail] . For more information about our privacy practices, visit cancer.ca/privacy.

AI Disclosure

We are committed to transparency and, the responsible use of technology in our hiring process. Artificial intelligence (AI) tools may be used to assist with certain administrative or screening tasks; however, all hiring decisions are made by people. We review and approve AI-assisted outputs to ensure fairness, accuracy, and alignment with our values. For more information about our privacy practices, visit cancer.ca/privacy .

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