Bilingual HR Advisor, Payroll Administrator

Aviva; Oakville; On-site; CAD 60,000 - 80,000; Full time

Job summary

Aviva Canada is seeking an HR Specialist to manage payroll accuracy and support various HR functions. This role emphasizes recruitment, compliance training, and employee relations, requiring a Bachelor's degree and strong organizational skills. Join our team to help transform the customer experience in the insurance industry.

Benefits

Competitive annual salary

Medical and dental benefits

Eligibility for annual bonus

Retirement savings options

Competitive vacation package

Career development opportunities

Support for professional development

Provided uniforms

Safe work environment with showers

Qualifications

• 3+ years of professional HR experience, including payroll and benefits.
• Proficiency in French and English required.
• Experience in recruitment and onboarding.

Responsibilities

• Manage payroll vendor and support onboarding processes.
• Develop employee relations and maintain compliance with HR policies.
• Analyze trends and report to HRBP on improvement opportunities.

Skills

Data collection

Reporting

Communication

Customer service

Education

Bachelor’s degree in Human Resources or Business Administration

Tools

ADP WorkforceNow

Microsoft Office Suite

Job description

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. Backed by one of Canada’s leading insurance brands, the Aviva AutoCare Centre is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what matters most, faster and easier than ever before.

In this role, you will ensure the accuracy and timeliness of payroll in collaboration with the payroll management team, while also supporting multiple HR functions. You’ll be responsible for handling onboarding and compliance training, and serving as a key point of contact for HR policies and programs.

Come join our team! Let's embark on this ground-breaking journey together!

What You’ll Do:

• Day to day payroll vendor management and collaboration with finance on G/L reconciliations

• Responding to incoming employee requests on a variety of transactional inquiries or questions including, but not limited to, benefits, payroll, HR policies, HR programs, HR processes/tools.

• Supporting the on-boarding process for new managers and leaders

• Leading recruitment, selection and onboarding of key roles in partnership with sourcing vendor

• Assisting in the effective interpretation and application of HR practices, guidelines, and programs to ensure consistent application across the organization

• Developing awareness of employee concerns through positive rapport with all employee levels.

• Escalating complex or sensitive issues to the HRBP and/or employment legal counsel.

• Maintaining a basic awareness of business strategies, goals

• Assisting in translating company policy and plans into communications that can be readily understood by all employees. Partnering with HR professionals to develop, review, update, communicate, and distribute HR policies, practices and employment related guidelines

• Preparing and facilitating termination instructions in alignment with the administrative process and facilitating the exit interview process with departing employees

• Quality and customer reporting and analysis of trends to recommend to HRBP improvement of experience

What You’ll Bring:

• Bachelor’s degree in Human Resources or Business Administration or equivalent experience.

• Proficiency in speaking writing in (French/English) is a requirement

• Minimum of 3 years of professional HR discipline experience (HR generalist, payroll, benefits, and exposure to employee relations

• Proven experience in recruitment, selection, and onboarding.

• Strong skills in data collection, reporting, and analysis.

• Hands-on experience with HRIS platforms, preferably ADP WorkforceNow.

• Outstanding organizational and communication skills, with the ability to engage employees at all levels.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Strong technical and data entry skills with a keen attention to detail.

• A collaborative spirit and a proven customer service orientation.

• Ability to handle confidential information with discretion.

What You’ll get:

• Competitive annual base salary that reflects your skills, experience, job-related knowledge and relevant qualifications

• Medical and dental benefits

• Eligibility for annual bonus – actual amount depends on your performance, Aviva Canada and Aviva AutoCare Centre

• Various retirement savings options including participation in optional group RRSP

• Competitive vacation package

• We offer exceptional career development opportunities

• We’ll support your professional development education

• Uniforms will be provided based on your role

• Clean and safe work environment, including on site showers and break room

Please note that we may use AI tools to help us through the recruitment process. This is a new position which has been posted both internally & externally.

Aviva Canada/Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva AutoCare Centre.

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