Bilingual Group Life Claims Analyst

Iaawg; Toronto; Hybrid; CAD 50,000 - 70,000; Full time

Job summary

A leading financial services company in Canada is hiring a Bilingual Group Life Claims Analyst in Toronto. This role requires proficiency in both French and English and involves processing life insurance claims, ensuring data accuracy, and providing excellent customer service. The ideal candidate should have a college diploma and relevant experience, with the ability to work well under pressure. Join a workplace that celebrates diversity and inclusivity.

Benefits

Enriching working environment

Opportunities for personal and professional development

Qualifications

• 3-5 years of related experience required.
• Excellent verbal and written communication skills in both French and English.
• Knowledge of applicable government legislation and regulations.

Responsibilities

• Process life and critical illness claims.
• Approve or deny claims based on medical reports.
• Provide bilingual customer service.

Skills

Bilingual communication (French and English)

Ability to work under pressure

Conflict prioritization

Education

College diploma and/or Degree

Job description

Bilingual Group Life Claims Analyst page is loaded

Bilingual Group Life Claims Analyst

Apply locations Toronto, Ontario Montreal, Quebec Québec, Québec time type Full time posted on Posted Yesterday time left to apply End Date: September 8, 2025 (29 days left to apply) job requisition id JR10023954

Job Description

Life & Critical Illness Claims/Telework/Permanent/Quebec, Montreal, Toronto, Vancouver/Desired start date: As soon as possible

Do you want to play an essential role in the success of our company? The Group Life & Critical Illness Claims sector is hiring a new team member to support the claims analysis process, and to ultimately play a role in the protection of families.

As a Bilingual Group Life Claims Analyst, you will process life, critical illness, conversion, and waiver of premiums claims, and additionally, you will be:

• Approving or denying claims and determining the amount of benefits, in keeping with contract provisions and relying on medical reports, death certificates, related policies and procedures

• Ensuring the accuracy of data, beneficiary information and benefit disbursements

• Providing bilingual customer service for assigned caseload and responding to general inquiries and clients with great accuracy is required

• Using computer database systems to generate payments, reports and correspondence

Your career path looks like this:

• College diploma and/or Degree with three to five years of related experience

• Excellent verbal and written communication skills in both French and English (Bilingual level required)

• Proven ability to work well under pressure

• Ability to manage conflicting priorities

• Knowledge of applicable government legislation and regulations

• LOMA, HIAA, ICA an asset

Do you want to connect daily with various stakeholders while analysing various life insurance claims? Appy here or come talk with us on LinkedIn.

A career with iA Financial Group means working in an enriching environment that encourages personal and professional development, and where individual efforts are acknowledged.

Location(s)

Toronto, Ontario

Other Possible Location(s)

Montreal, Quebec, Québec, Québec

Company

iA Financial Group

Posting End Date

2025-09-08

Company Overview

iA Financial Group* is the strength of a company with a human side, with its over 8,000 employees. Together, we have earned the trust of our more than four million clients and 25,000 advisors who have chosen us for their insurance, savings, and wealth management.

With over $200 billion in assets and half a billion invested in technological innovation, we’re a key player in the financial services industry in Canada and the United States. The secret to our success? Investing in you, one person at a time. Because, for over 125 years, we have believed that it’s by supporting our employees and surrounding ourselves with the most reputable leaders in the industry, we will continue to innovate.

At iA, we’re invested in you.

* iA Financial group includes the following entities: iA Services financiers, iA assurance auto et habitation, iA Gestion privée de patrimoine, PPI Management, Investia, iA Gestion de placements, Prysm, iA Clarington, Michel Rhéaume et associés, Garanties Nationales, WGI Manufacturing, WGI Service Plan Division, Lubrico, iA Financement auto

Our Commitment to Diversity and Inclusion

At iA Financial Group, we support and celebrate diversity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, or physical or mental disability.

Please note that if you need help or assistance to make the recruitment process more accessible for you, please Contact us here . Someone from our team will be happy to assist you with your needs.

iA Among Canada's Best Employers

As a reflection of our employees’ appreciation, iA Financial Group is once again among Canada's Best Employers according to Forbes for 2025, ranking 4th in the insurance sector.

About us

At iA Financial Group, our differences make us unique. We are committed to supporting and celebrating diversity because we believe that it is by bridging our differences that we will be stronger.

Our employees’ wellbeing is our priority. We are also committed to creating a stimulating and safe work environment, in addition to offering a real work-life balance with our flexible work model. As a reflection of our employees’ appreciation, iA has been ranked as one of the top employers in Canada in 2023 by Glassdoor and Forbes.

Spontaneous Application

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