Bilingual French Remote Customer Service Full Time

ABL Employment.com; Calgary; Remote; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated customer service representative to join their remote team. In this role, you will provide exceptional support to customers of a large telecommunications company, assisting with inquiries, troubleshooting, and payment processing. This position requires fluency in both French and English, along with a high school diploma and at least six months of customer service experience. The company offers a range of benefits, including health coverage, bonuses, and flexible scheduling, making it an excellent opportunity for those looking to grow in a supportive environment. Don't miss out on the chance to advance your career while working from the comfort of your home!

Benefits

Bonuses & incentives programs

Health benefits: medical, dental, vision

Refer a friend bonus

Flexible schedule options

Room to grow & advance

Qualifications

• Must be fluent in both French and English.
• At least 6 months of customer service experience required.

Responsibilities

• Assist inbound callers and identify customer needs.
• Help customers navigate self-serve options and troubleshoot issues.

Skills

Fluent in French

Fluent in English

Customer Service Experience

Education

High School Diploma or Equivalent

Job description

PERMANENT, FULL-TIME 40+ HOURS PER WEEK.

Speaking French and English fluently is required.

We have a direct-hire job opportunity where you will be providing customer service support for a large telecommunications company! All applicants must be fluent in both French and English.

Must be currently living in Canada with a valid SIN.

Remote, work from home. Equipment will be shipped to you.

Due to payroll requirements, all applicants must be currently living in one of the following provinces:
– British Columbia
– Alberta
– Saskatchewan
– Manitoba
– Ontario
– New Brunswick
– Nova Scotia
– PEI

What’s in it for you:
– Bonuses & incentives programs
– Health benefits: medical, dental, vision
– Refer a friend bonus
– Flexible schedule options
– Room to grow & advance

You will be assisting inbound callers and identifying customer needs, assisting with troubleshooting, making product recommendations, taking payment, and helping customers navigate self-serve options.

Fluent in both French and English with at least 6 months of customer service (CSR) experience. You must have a high school diploma or equivalent. While working, your computer must be hard-wired to the internet.

DON’T WAIT – APPLY TODAY!

Apply directly to this position with your resume as a Word Document or PDF (Other formats will error). This will create a unique file for you in our system, and a short questionnaire will be emailed and texted out to you.
You can also email your resume to [e-mail]. If your experience and preferences are a match for our role, we will contact you.
**Please complete the questionnaire**