Bilingual (French/English) Inside Sales Representative (Fully Remote)

Canon Canada; Canada; Remote; CAD 40,000 - 50,000; Full time

Job summary

A leading customer service organization in Canada is seeking a bilingual representative to provide exceptional customer service. The role offers the opportunity to work remotely, with a focus on resolving inquiries and collaborating with the team to enhance service processes. Ideal candidates will have 1-2 years of experience in customer service and strong communication skills. An environment that supports career growth is emphasized, along with comprehensive training programs.

Benefits

Opportunity for career advancement

Employee appreciation events

Comprehensive training program

Qualifications

• 1-2 years of experience in a customer service role.
• Proficiency in using computer systems and software.
• Ability to manage time effectively.

Responsibilities

• Provide exceptional customer service to clients.
• Assist customers with inquiries and issues.
• Maintain accurate records of customer interactions.
• Collaborate with team members to improve services.
• Participate in training sessions.

Skills

Bilingual in French and English

Strong verbal communication skills

Strong written communication skills

Problem-solving skills

Ability to work independently

Job description

Employer Industry: Customer Service

Why consider this job opportunity:
- Salary up to $50,000
- Opportunity for career advancement and growth within the organization
- Work remotely from anywhere
- Employee appreciation events and initiatives
- Comprehensive training program for new hires
- Supportive and collaborative work environment

What to Expect (Job Responsibilities):
- Provide exceptional customer service to clients via phone and email
- Assist customers in resolving inquiries and issues promptly
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to improve service processes
- Participate in training sessions and team meetings

What is Required (Qualifications):
- Must be bilingual in French and English
- Minimum of 1-2 years of experience in a customer service role
- Strong verbal and written communication skills
- Ability to work independently and manage time effectively
- Proficiency in using computer systems and software

How to Stand Out (Preferred Qualifications):
- Experience in a remote work environment
- Familiarity with CRM software
- Previous experience in a fast-paced customer service setting
- Strong problem-solving skills
- Ability to adapt to changing situations and priorities

#CustomerService #BilingualJobs #RemoteWork #CareerOpportunity #TrainingProvided

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