Bilingual French Casual Receptionist

St.Amant; Winnipeg; On-site; CAD 20,000 - 35,000; Part time

Job summary

A leading not-for-profit organization in Manitoba seeks casual French Bilingual receptionists for on-call positions. Responsibilities include operating the main switchboard, greeting visitors, and providing administrative support. Ideal candidates possess at least a Grade XII diploma, secretarial training, and fluency in both English and French.

Qualifications

• Must be bilingual in English and French (testing required).
• Experience as a receptionist or switchboard operator.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).

Responsibilities

• Operate the main Avaya switchboard and provide reception services.
• Greet visitors and assist them in locating the individual or area required.
• Document incidents in detail as per requirements.

Skills

Bilingual (English and French)

Oral communication

Customer service

Keyboarding skills

Administrative support

Education

Grade XII Diploma or Certificate

Secretarial training

Tools

Microsoft Suite

Job description

Hello! Are you looking to work extra hours? Do you have flexibility in hours and are able to speak French?

We are looking to create a pool of casual French Bilingual applicants to fill in at Front Reception at St.Amant. These hours are on an on-call basis.

Hours are Monday to Friday between 8:00-4:15pm.

About Us

St.Amant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centered approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

Educational:

• Grade XII Diploma or Certificate

• Secretarial training from a community or career college an asset

• Must be bilingual in English and French (testing will be a requirement)
  
  
• Proficiency in the Microsoft Suite, including Word, Excel and Power Point (testing will be a requirement)

Job Related Experience/Knowledge:

• Experience as a receptionist or switchboard operator

• Experience in greeting and assisting visitors, vendors, employees, and customers in an effective and professional manner

• Excellent oral communication skills in both the English and French languages, enabling effective communication with employees and the general public in either language (testing will be a requirement)

• Administrative support/secretarial experience with accurate keyboarding skills and an ability to type at a minimum speed of 60 wpm (testing will be a requirement)

• Skilled in the use and operation of computers and computer peripherals on a network based system
  
  
• Ability to maintain records and files
  
  
• Strong computer capabilities with current software applications, Outlook, Excel, Word & Power Point (testing will be a requirement)

Duties and Responsibilities:

• Operate the main Avaya switchboard and provide reception services
  
  
• Screen troublesome visitors and callers, notifying the appropriate persons of concerns
  
  
• Issue temporary receipts for cheque received
  
  
• Basic programming of the voicemail system through the switchboard console
  

• Provide telephone service to internal and external users by promptly answering all incoming calls, providing general inquiry information about St.Amant and the programs and services offered using reference files and transferring calls as requested

• Greet visitors to St.Amant, determine their needs and provide direction and assistance to locate the individual or area required

• Assist in the monitoring of visitors, staff, and clients in the main building through the parking logs, outing sheets and other internal processes

• Maintain contact with employees using communication systems such as the telephone, pagers and the overhead paging system in accordance with St.Amant policies

• Relay or route verbal and written messages

• Perform various clerical jobs as assigned by the Supervisor(s) and assist administrative assistants as directed

• Respond to emergency alarms and codes, carry out procedures according to directives and communicate appropriate instructions to staff and other respondents in accordance with St.Amant policies and procedures
  
  
• Document incidents in detail as per requirements

• Oversee the movement of mail in and out of the facility. Includes sorting, weighing, stamping, and tracking outgoing mail, sorting and distributing incoming mail and interoffice mail
  
  
• Maintain a sign out system and follow up on phones, keys & audio visual equipment to ensure prompt return
  
  
• Monitor the conference room and equipment booking binder and assist employees in locating and booking available rooms and St.Amant equipment
  
  
• Act as the key operator for the centrally located photocopier machine including filling with paper, toner, etc. and call for service as required
• Other duties as assigned

Consistent with the French Language Services Policy, St.Amant is committed to offer services in French and English in designated program/service areas serving francophone communities in Winnipeg.

As a condition of employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.

As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.

Réceptionniste II

À notre sujet

St.Amant soutient plus de 2 200 Manitobains et Manitobaines qui ont des troubles du développement, des troubles du spectre de l’autisme ou une lésion cérébrale acquise. Notre organisme à but non lucratif offre une vaste gamme de mécanismes de soutien aux adultes, aux enfants et à leurs familles. Nos quelque 2 000 employés préconisent une démarche axée sur la personne tout en s’adaptant aux besoins de chaque personne et de chaque famille.

Études: Diplôme de 12eannée ou certificat Formation en secrétariat dans un collège communautaire ou professionnel considérée comme un atout Maîtrise de la suite Microsoft, notamment Word, Excel et Power Point (test obligatoire) Bilingue français et anglais (test obligatoire)

Expérience et connaissances liées au poste: Expérience comme réceptionniste ou standardiste Expérience de l’accueil des visiteurs, des vendeurs, des employés et des clients, et capacité de les aider avec efficacité et professionnalisme Excellentes compétences en communication orale, en français et en anglais; capacité de communiquer avec les employés et le grand public dans l’une ou l’autre langue (test obligatoire) Expérience en secrétariat et soutien administratif; saisie précise au clavier à une vitesse d’au moins 60mots à la minute (test obligatoire) Compétences en informatique et capacité d’utiliser des périphériques en réseau Excellentes compétences en applications informatiques courantes, Outlook, Excel, Word et Power Point (test obligatoire) Capacité de tenir des dossiers et des fichiers

Fonctions et responsabilités: Utiliser le standard principal Avaya et fournir des services de réception Filtrer les visiteurs et les appelants difficiles, et informer les personnes appropriées en cas de problèmes Établir des reçus temporaires pour les chèques reçus Programmer le système de messagerie vocale via la console du standard Offrir un service téléphonique aux usagers internes et externes en répondant rapidement à tous les appels, en fournissant des renseignements généraux sur St.Amant, et sur les programmes et services offerts, à l’aide de fichiers de référence, et en transférant les appels le cas échéant Accueillir les visiteurs à St.Amant, déterminer leurs besoins, les orienter et les aider à trouver la personne ou le programme nécessaire Aider au contrôle des visiteurs, du personnel et des clients dans le bâtiment principal à l’aide des registres de stationnement, des feuilles de sorties et autres processus internes Rester en contact avec les employés en utilisant les systèmes de communication tels que le téléphone, les téléavertisseurs et le système de recherche par haut-parleur, conformément aux politiques de St.Amant Transmettre les messages verbaux et écrits Effectuer diverses tâches de bureau qui lui sont confiées par le(s) superviseur(s) et aider les adjointes administratives au besoin Répondre aux alarmes et aux codes d’urgence, suivre les procédures conformément aux directives et transmettre les instructions nécessaires au personnel et autres intervenants en respectant les politiques et les procédures de St.Amant Consigner les incidents de façon détaillée conformément aux exigences Surveiller l’arrivée et la sortie du courrier dans l’établissement: tri, pesée, affranchissement et suivi du courrier sortant; tri et distribution du courrier entrant et du courrier interne Tenir un registre de sorties et faire le suivi des téléphones, des clés et du matériel audiovisuel pour assurer leur retour Tenir le classeur de réservation des salles de réunion et du matériel, et aider les employés à trouver et à réserver le matériel et les salles disponibles de St.Amant Être le principal opérateur du photocopieur central, notamment le remplir de papier, d’encre, etc. et téléphoner au service de dépannage en cas de besoin Effectuer les autres tâches qui lui sont assignées Fidèle à la Politique des services en langue française, St.Amant est engagé à offrir ses services en français et en anglais dans des zones francophones désignées de programmes et de services. La personne retenue doit également se soumettre à une vérification satisfaisante de casier judiciaire (avec filtrage du secteur vulnerable) et des registres concernant les enfants et les adultes victimes de mauvais traitements. Comme condition d'emploi, les nouvelles recrues doivent se soumettre à une série de vérifications en matière de santé au travail. Elles doivent notamment confirmer leur immunisation ou immunité contre certaines maladies transmissibles. Les candidats retenus doivent également fournir une preuve de vaccination contre la COVID-19 avant la date du début de l'emploi. St.Amant adopte des pratiques d’emploi équitables et favorise la formation d’un personnel inclusif et représentatif des personnes que nous soutenons, notamment au niveau de la diversité des aptitudes, expériences, cultures et identités. Les candidates et candidats peuvent demander des aménagements raisonnables dans tous les aspects du processus de sélection et d’embauche.

Powered by Logibec

About Us

St.Amant supports over 2,200 people in Manitoba with developmental disabilities, autism and acquired brain injury. We are a not-for-profit organization that offers a wide range of supports for adults, children and their families. Our over 2,000 staff follow a person centered approach and adapt to the needs of each person and each family. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

Educational:

• Grade XII Diploma or Certificate

• Secretarial training from a community or career college an asset

• Must be bilingual in English and French (testing will be a requirement)
• Proficiency in the Microsoft Suite, including Word, Excel and Power Point (testing will be a requirement)
  

Job Related Experience/Knowledge:

• Experience as a receptionist or switchboard operator

• Experience in greeting and assisting visitors, vendors, employees, and customers in an effective and professional manner

• Excellent oral communication skills in both the English and French languages, enabling effective communication with employees and the general public in either language (testing will be a requirement)

• Administrative support/secretarial experience with accurate keyboarding skills and an ability to type at a minimum speed of 60 wpm (testing will be a requirement)

• Skilled in the use and operation of computers and computer peripherals on a network based system
  
  
• Ability to maintain records and files
  
  
• Strong computer capabilities with current software applications, Outlook, Excel, Word & Power Point (testing will be a requirement)

Duties and Responsibilities:

• Operate the main Avaya switchboard and provide reception services
  
  
• Screen troublesome visitors and callers, notifying the appropriate persons of concerns
  
  
• Issue temporary receipts for cheque received
  
  
• Basic programming of the voicemail system through the switchboard console
  

• Provide telephone service to internal and external users by promptly answering all incoming calls, providing general inquiry information about St.Amant and the programs and services offered using reference files and transferring calls as requested

• Greet visitors to St.Amant, determine their needs and provide direction and assistance to locate the individual or area required

• Assist in the monitoring of visitors, staff, and clients in the main building through the parking logs, outing sheets and other internal processes

• Maintain contact with employees using communication systems such as the telephone, pagers and the overhead paging system in accordance with St.Amant policies

• Relay or route verbal and written messages

• Perform various clerical jobs as assigned by the Supervisor(s) and assist administrative assistants as directed

• Respond to emergency alarms and codes, carry out procedures according to directives and communicate appropriate instructions to staff and other respondents in accordance with St.Amant policies and procedures
  
  
• Document incidents in detail as per requirements

• Oversee the movement of mail in and out of the facility. Includes sorting, weighing, stamping, and tracking outgoing mail, sorting and distributing incoming mail and interoffice mail
  
  
• Maintain a sign out system and follow up on phones, keys & audio visual equipment to ensure prompt return
  
  
• Monitor the conference room and equipment booking binder and assist employees in locating and booking available rooms and St.Amant equipment
  
  
• Act as the key operator for the centrally located photocopier machine including filling with paper, toner, etc. and call for service as required
• Other duties as assigned

Consistent with the French Language Services Policy, St.Amant is committed to offer services in French and English in designated program/service areas serving francophone communities in Winnipeg.

As a condition of employment, successful candidates will be required to provide a satisfactory Criminal Record Check with Vulnerable Sector Screening, Adult Abuse Registry Check, Child Abuse Registry Check and Prior Contact Check.

As a Condition of Employment, new hires must complete a series of Occupational Health checks. This includes the requirement to confirm immunization or immunity of specific communicable diseases. Successful applicants will also be required to provide proof of COVID-19 vaccination prior to start date.

St.Amant supports equitable employment practices and promotes an inclusive workforce representative of the people we support including diverse abilities, backgrounds, cultures, and identities. Applicants can request reasonable accommodations in all aspects of the selection and hiring process.

Réceptionniste II

À notre sujet

St.Amant soutient plus de 2 200 Manitobains et Manitobaines qui ont des troubles du développement, des troubles du spectre de l’autisme ou une lésion cérébrale acquise. Notre organisme à but non lucratif offre une vaste gamme de mécanismes de soutien aux adultes, aux enfants et à leurs familles. Nos quelque 2 000 employés préconisent une démarche axée sur la personne tout en s’adaptant aux besoins de chaque personne et de chaque famille.