Bilingual French - Account Manager

Vita Health Products Inc; Winnipeg; On-site; CAD 55,000 - 75,000; Full time

Job summary

A Canadian health products manufacturer in Winnipeg is looking for an Account Manager. In this role, you will manage account activities, coordinate product launches, and handle customer inquiries. Strong communication skills in both English and French are essential. A rewarding work environment with competitive benefits and professional development opportunities is offered.

Benefits

Competitive salary and annual performance bonuses

Company-paid health, dental, and vision coverage

Employer-matched retirement savings plan

Tuition reimbursement and professional development support

Mental health and wellness assistance programs

Company-sponsored events and team-building activities

Qualifications

• Previous Account Management experience, preferably in a manufacturing or distribution environment.
• Proven capacity for working effectively with customers and co-workers at all levels.
• Excellent oral and written communication skills in both English and French.

Responsibilities

• Manage and track account activities for an assigned portfolio.
• Coordinate product launches, updates, and discontinuations.
• Handle customer orders, enquiries, and complaints.

Skills

Account Management

Communication

Customer Relations

Multi-tasking

Tools

Excel

Word

Outlook

Job description

About IVC Vita Health

Founded in 1936 by G.W. Seier in Winnipeg, Manitoba, Vita Health Products began as a small mail-order business offering herbs and patented medicines. Over the decades, it has grown into one of Canada’s leading suppliers of over-the-counter (OTC) pharmaceutical and natural health products.

Headquartered in Winnipeg’s St. Boniface Industrial Park, IVC Vita Health Products is a fully integrated manufacturer, marketer, and distributor. We offer a wide range of premium nutritional supplements and OTC medications across Canada, with operations spanning more than 260,000 square feet of manufacturing, packaging, and distribution facilities.

As part of the IVC Nutrition Corporation of Companies, Vita Health has built a strong legacy of success and continues to achieve consistent growth and performance.

Why Work With Us :

We know that attracting and retaining great people requires more than just a job—it takes a rewarding environment and meaningful support. Our comprehensive benefits include :

• Competitive salary and annual performance bonuses
• Company-paid health, dental, and vision coverage
• Employer-matched retirement savings plan
• Seven paid personal leave days annually
• Tuition reimbursement and professional development support
• Mental health and wellness assistance programs
• Company-sponsored events and team-building activities
• Join Our Team

At IVC Vita Health, we’re committed to fostering a diverse, inclusive, and supportive workplace where every employee can thrive. We value your contributions and are invested in your personal and professional growth.

Our Vision : To be the most trusted Canadian partner in Private Label and Contract Manufacturing, setting the standard for excellence in health products that enrich lives.

Our Mission : As a proud Canadian manufacturer, we enhance health by delivering high-quality, innovative, and affordable over-the-counter pharmaceuticals and natural health products.

Nature of the Position :

Under the direction of the Senior Manager, Customer Care, and in accordance with policies, standards and procedures of Vita Health Products Inc., this position is responsible for managing and tracking account activities, including the coordination of product launches, redesigns, discontinuations, and promotional activities for an assigned portfolio of accounts.

Specific Duties include the management of :

• product launches, including item set-up, artwork development, forecasting, and initial shipment.
• product updates due to artwork redesign or formulation and / or labelling changes.
• product and packaging runouts and costs due to product updates or discontinuations.
• promotional activities, including sizing of promotional vehicles and availability of products.
• customer orders and reporting.
• vendor compliance and claims investigation.
• product and regulatory information and documentation requirements.
• customer enquiries and complaints.
• other duties as assigned.

Qualifications :

• Previous Account Management experience, preferably in a manufacturing or distribution environment, candidates without Account Management experience may be considered for a Junior Account Manager position.
• Proven capacity for working effectively with customers and co-workers at all levels within an organization.
• Excellent oral and written communication skills in both English and French.
• Proficiency in the use of computers (Excel, Word, Outlook, Internet).
• Ability to multi-task in a fast-paced team environment.