Bilingual French - Account Manager

Vita Health Products Inc; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading Canadian health products manufacturer in Winnipeg is seeking an Account Manager to manage product launches and track account activities. The ideal candidate has account management experience, excellent communication skills in English and French, and the ability to multitask in a fast-paced environment. The role offers competitive salary and benefits including health coverage and professional development support.

Benefits

Competitive salary and annual performance bonuses

Company-paid health, dental, and vision coverage

Employer-matched retirement savings plan

Tuition reimbursement and professional development support

Mental health and wellness programs

Qualifications

• Previous account management experience, preferably in manufacturing or distribution.
• Candidates without this experience may be considered for a Junior Account Manager role.

Responsibilities

• Manage product launches, including setup, artwork development, forecasting, and initial shipment.
• Handle product updates due to artwork redesign, formulation, or labeling changes.
• Coordinate promotional activities, including sizing and product availability.
• Process customer orders and reporting.
• Ensure vendor compliance and investigate claims.

Skills

Excellent oral and written communication skills in English and French

Ability to multitask in a fast-paced team environment

Proficiency with computers (Excel, Word, Outlook)

Ability to work effectively with customers and colleagues

Job description

Job Description

About IVC Vita Health

Founded in 1936 by G.W. Seier in Winnipeg, Manitoba, Vita Health Products began as a small mail-order business offering herbs and patented medicines. Over the decades, it has grown into one of Canada’s leading suppliers of over-the-counter (OTC) pharmaceutical and natural health products.

Headquartered in Winnipeg’s St. Boniface Industrial Park, IVC Vita Health Products is a fully integrated manufacturer, marketer, and distributor. We offer a wide range of nutritional supplements and OTC medications across Canada, with over 260,000 square feet of manufacturing, packaging, and distribution facilities.

As part of the IVC Nutrition Corporation of Companies, IVC Vita Health has built a strong legacy of success, with consistent growth and performance.

Why Work With Us :

We believe attracting and retaining great people requires a rewarding environment and meaningful support. Our benefits include:

• Competitive salary and annual performance bonuses
• Company-paid health, dental, and vision coverage
• Employer-matched retirement savings plan
• Seven paid personal leave days annually
• Tuition reimbursement and professional development support
• Mental health and wellness programs
• Company-sponsored events and team-building activities

We are committed to fostering a diverse, inclusive, and supportive workplace where every employee can thrive. We value your contributions and support your growth.

Our Vision : To be the most trusted Canadian partner in Private Label and Contract Manufacturing, setting the standard for excellence in health products that enrich lives.

Our Mission : To enhance health by delivering high-quality, innovative, and affordable OTC pharmaceuticals and natural health products, as a proud Canadian manufacturer.

Nature of the Position :

Under the guidance of the Senior Manager, Customer Care, and following company policies and procedures, this position manages and tracks account activities, including product launches, redesigns, discontinuations, and promotional activities for an assigned portfolio.

Responsibilities include:

• Managing product launches, including setup, artwork development, forecasting, and initial shipment.
• Handling product updates due to artwork redesign, formulation, or labeling changes.
• Managing product and packaging runouts and costs related to updates or discontinuations.
• Coordinating promotional activities, including sizing and product availability.
• Processing customer orders and reporting.
• Ensuring vendor compliance and investigating claims.
• Managing product and regulatory documentation.
• Addressing customer inquiries and complaints.
• Performing other duties as assigned.

Qualifications :

• Previous account management experience, preferably in manufacturing or distribution; candidates without this experience may be considered for a Junior Account Manager role.
• Ability to work effectively with customers and colleagues at all levels.
• Excellent oral and written communication skills in English and French.
• Proficiency with computers (Excel, Word, Outlook, Internet).
• Ability to multitask in a fast-paced team environment.