Bilingual Field Nurse Case Manager (Vancouver)

BioScript Solutions; Vancouver; On-site; CAD 70,000 - 90,000; Full time

Job summary

BioScript Solutions is seeking a Field Nurse Case Manager in Vancouver to manage patient cases related to reimbursement for their NavieGo program. The role requires a Registered Nurse designation and involves coordinating patient journeys with health care providers and insurance companies. Candidates must be bilingual and have a strong background in health care reimbursement.

Benefits

Competitive total rewards package

Paid time off to volunteer

Accommodations for candidates during selection process

Qualifications

• Minimum 2 years experience in customer service and health care reimbursement.
• Registered Nurse or Registered Practical Nurse designation required.
• Strong proficiency in Microsoft and Google applications necessary.

Responsibilities

• Manage patient cases for reimbursement and coordination.
• Coordinate the entire patient journey and ensure drug coverage.
• Build strong relationships with clinics and health care providers.

Skills

Bilingualism English / French

Customer Service

Health Care Reimbursement

Critical Thinking

Communication Skills

Interpersonal Skills

Education

Registered Nurse or Registered Practical Nurse designation

Tools

Microsoft applications

Google applications

Job description

Discover

The Opportunity

At BioScript Solutions were committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. From our home base in Atlantic Canada weve grown into a national network of 13 pharmacies 100 Coverdale Clinics and comprehensive patient support programs (NavieGo) that serve thousands of people across the country. And together with our thirdparty logistics and A&D Wholesale operations were proud to be a Canadian leader in specialty health care.

Your future starts here

We are looking for an engaged individual to take on the role of Field Nurse Case Manager. This role is responsible for undertaking the management of specific cases that are assigned to them in regards to patient reimbursement and coordination for the NavieGo branch of the organization. The Nurse Case Manager is responsible for overall management of their patient cases and acts as a one point of contact to their assigned health care providers.

How you will make an impact

• Be responsible for the entire coordination of the patient journey;
• Occasional travel for onsite clinic visits;
• Acting as the Primary point of contact for physicians to enroll patients into a NavieGo managed program;
• Establishing and maintaining a strong trusting relationship with assigned clinics and physicians including site visits;
• Acting as the main resource for NavieGo to request missing or additional information from respective physician offices pharmacies and / or other Health Care providers;
• Coordinate and manage all aspects required in order to obtain prescription drug coverage for patients;
• Coordinate cases with insurance companies physician offices and healthcare professionals in order to assist a patient in their journey on treatment;
• Coordinate documents submissions and all related paperwork to insurance companies and public funding programs;
• Coordinate clinic appointments and drug deliveries within timelines;
• Foster and build relationships with patients and key health care providers;
• Implement best practices as required in an effort to maximize a patients access to drug coverage;
• Coordinate with pharmacy processes required once funding has been obtained;
• Apply an indepth knowledge of public / private funding systems; and
• Able to work rotating shifts Monday through Friday covering the hours of 8 AM to 8 PM EST.

What youll bring to our team

Bilingualism English / French is a requirement;

Registered Nurse or Registered Practical Nurse designation and current provincial licensing is required;

Experience in the healthcare pharmaceutical or insurance industry is an asset;

Minimum of 2 years experience in customer / client service and health care reimbursement experience;

Strong proficiency in Microsoft and Google applications (Google apps Word Excel);

Professional / courteous / efficient telephone manner;

Proven ability to organize time set priorities and multitask in order to meet various competing work deadlines;

Strong communication and interpersonal skills;

Ability to work independently and in a team environment;

Ability to resolve issues effectively and efficiently;

Critical thinking and problem solving abilities;

Able to work rotating shifts Monday through Friday supporting various regions of Canada.

With one tree planted for every new hire why not start your new job on a green foot and help us lower our carbon footprint.

Job Status : Full Time Permanent

Job Location : Vancouver British Columbia

Application Deadline : July 20 2023

Our commitment to our team our patients and our community

BioScript Solutions supports public health guidelines and recommendations regarding COVID19 vaccines. As such any offers of employment will be contingent on the candidates acceptance to comply with our COVID19 Vaccination Policy.

As one of Canadas Best Managed Companies we offer a competitive total rewards package and paid time off to volunteer. From donation programs and local community engagement activities to national charitable and environmental initiatives our teams passion for creating change extends from patient care to community care.

Were proud to be an equal opportunity employer. As a peoplecentric organization were committed to fostering a culture free of discrimination and providing a safe space for all team members to express their individuality. Through our commitment to diversity inclusion belonging and equity we strive to provide an accessible workplace where individuals feel valued respected and supported every day.

We encourage and accept all applications however only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries please email the talent acquisition team at emailprotected .

Lets Talk

If youre looking for a collaborative and dynamic workplace where you can bring and be your best apply now and join our #BestTeam

A little bit about us

BioScript Solutions

Who We Are

BioScript Solutions is a network of companies that provide a unique complement of services supporting the distribution and provision of complex drug therapies. We are dedicated to providing the highest quality patient centered care in the specialty pharmacy industry in Canada. We are working to improve patient care within the specialty pharmaceutical industry through our distribution pharmacy clinic and patient program networks.

Who You Are

We carefully handpick people to join our BioScript family who share our enthusiasm for improved access to care and our entrepreneurial spirit. Are you looking to join an innovative Canadian owned pharmaceutical organization with an excellent culture and environment all while having the opportunity to really make an impact Does your personal career mission align with our mission We want to hear from you!

Mission Statement

To engage patients by providing comprehensive pharmacyled care while focusing on delivering

optimal patient outcomes through access reimbursement and clinical services.

Career Opportunities

Within our network of companies youre sure to find your niche if you have a background or interest in healthcare. Across Canada we have opportunities for Staff Pharmacists Pharmacy Assistants and Regulated Pharmacy Technicians. In select locations we have opportunities for patient and organizational support professionals such as Patient Reimbursement Managers Pharmacovigilence Associates Data Analysts Accountants and IT Professionals.

How To Apply

Interested in being considered Current active opportunities can be found here : . For consideration for future opportunities as they arise (we are growing!) please send your resume and indication of what type of role you are looking for to emailprotected. Resumes will be kept on file for consideration for a period of 6 months. All applications are held in strict confidence.

Unfortunately this company does not accept applications from outside of Canada.

Required Experience :

Manager

Key Skills

Project Portfolio Management,Motivational Interviewing,HIPAA,Computer Skills,Intake Experience,Lean Six Sigma,Conflict Management,Case Management,Team Management,Program Development,Social Work,Addiction Counseling

Employment Type : Full-Time

Experience : years

Vacancy : 1