Bilingual Field Nurse Case Manager (Quebec)

BioScript Solutions group; Quebec; Remote; CAD 60,000 - 100,000; Full time

Job summary

Une entreprise innovante est à la recherche d'un Infirmier Case Manager pour gérer les cas de patients dans le cadre de leur programme NavieGo. Ce rôle essentiel implique la coordination des soins des patients, le contact avec les médecins et les compagnies d'assurance, et la gestion des documents nécessaires pour garantir l'accès aux médicaments. Dans un environnement collaboratif, vous aurez l'opportunité de faire une réelle différence dans la vie des patients tout en travaillant avec une équipe passionnée par l'amélioration des soins de santé. Rejoignez une entreprise reconnue pour son engagement envers l'égalité des chances et son impact positif sur la communauté.

Benefits

Temps de congé payé pour le bénévolat

Programme de récompenses compétitif

Qualifications

• Infirmier autorisé ou infirmier auxiliaire avec licence provinciale requise.
• Minimum de 2 ans d'expérience en service à la clientèle et remboursement de soins de santé.

Responsibilities

• Coordonner le parcours des patients et établir des relations avec les fournisseurs de soins.
• Agir en tant que point de contact principal pour l'inscription des patients.
• Gérer tous les aspects nécessaires pour obtenir une couverture médicamenteuse.

Skills

Bilinguisme - Anglais/Français

Compétences en communication

Compétences interpersonnelles

Pensée critique

Résolution de problèmes

Service à la clientèle

Education

Infirmier autorisé ou Infirmier auxiliaire autorisé

Tools

Microsoft Applications

Google Applications

Job description

Job Category: Corporate Services

Requisition Number: BILIN004002

Posted: March 10, 2025

Job Status: Full Time, Temporary

Application Deadline: March 24, 2025

Locations

Quebec City Remote Location
Quebec, QC G1A 0A2, CAN

At BioScript Solutions, we’re committed to simplifying access to specialty care for people with chronic health conditions and rare diseases. We are looking for an engaged individual to take on the role of Field Nurse Case Manager. This role is responsible for managing specific cases assigned to them in regards to patient reimbursement and coordination for the NavieGo branch of the organization.

Your future starts here

The Nurse Case Manager is responsible for overall management of their patient cases and acts as a single point of contact for their assigned health care providers.

How you will make an impact

• Be responsible for the entire coordination of the patient journey;
• Occasional travel for on-site clinic visits;
• Act as the primary point of contact for physicians to enroll patients into a NavieGo managed program;
• Establish and maintain strong relationships with assigned clinics and physicians;
• Act as the main resource for NavieGo to request missing or additional information from respective physician offices, pharmacies, and/or other health care providers;
• Coordinate and manage all aspects required to obtain prescription drug coverage for patients;
• Coordinate cases with insurance companies, physician offices, and healthcare professionals;
• Coordinate documents, submissions, and all related paperwork to insurance companies and public funding programs;
• Coordinate clinic appointments and drug deliveries within timelines;
• Foster and build relationships with patients and key health care providers;
• Implement best practices to maximize patient access to drug coverage;
• Coordinate with pharmacy processes required once funding has been obtained;
• Apply in-depth knowledge of public/private funding systems;
• Able to work rotating shifts Monday through Friday, covering the hours of 8 AM to 8 PM EST.

What you’ll bring to our team

• Bilingualism - English/French - is a requirement;
• Registered Nurse or Registered Practical Nurse designation and current provincial licensing is required;
• Experience in the healthcare, pharmaceutical, or insurance industry is an asset;
• Minimum of 2 years’ experience in customer/client service and health care reimbursement experience;
• Strong proficiency in Microsoft and Google applications;
• Professional/courteous/efficient telephone manner;
• Proven ability to organize time, set priorities, and multi-task;
• Strong communication and interpersonal skills;
• Ability to work independently and in a team environment;
• Ability to resolve issues effectively and efficiently;
• Critical thinking and problem-solving abilities;
• Able to work rotating shifts Monday through Friday, supporting various regions of Canada.

With one tree planted for every new hire, why not start your new job on a green foot and help us lower our carbon footprint.

Our commitment to our team, our patients, and our community

As one of Canada’s Best Managed Companies, we offer a competitive total rewards package and paid time off to volunteer. Our team's passion for creating change extends from patient care to community care.

We're proud to be an equal opportunity employer. We’re committed to fostering a culture free of discrimination and providing a safe space for all team members to express their individuality.

We encourage and accept all applications; however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process.

Let’s Talk

If you’re looking for a collaborative and dynamic workplace where you can bring and be your best, apply now and join our #BestTeam.