Bilingual (English / French) Remote Customer Service for Roadside Assistance Company

Arise Virtual Solutions; Toronto; Remote; CAD 35,000 - 50,000; Full time

Job summary

A leading remote customer service platform is seeking bilingual French-speaking individuals for a customer support role in roadside assistance. Candidates will enjoy the flexibility of working from home with a focus on providing exceptional service in both French and English. This opportunity does not require a degree and offers a path to self-employment, allowing agents to build their own business while serving customers.

Qualifications

• Self-motivated and patient individual capable of supporting customers.
• Strong written, listening, and verbal communication skills.

Responsibilities

• Provide bilingual support to customers via outbound calls.
• Ensure a smooth and empathetic customer experience.
• Document issues and follow up on customer inquiries efficiently.

Skills

Problem Solving

Empathy

Communication

Job description

Bilingual French-speaking Customer Service Support Role for Roadside Assistance

We are seeking bilingual French speakers to provide customer support for a Roadside Assistance company. This remote, work-from-home position offers flexible scheduling 24/7, including weekends. It's ideal for fluent bilingual speakers capable of delivering excellent customer service in both French and English, all from the comfort of your home. This opportunity is facilitated through the Arise Platform.

The Arise Platform is an online portal connecting you to remote customer service roles with well-known brands. It allows you to support customers remotely, earning income while saving on commuting and related costs.

Various flexible roles are available immediately on the platform, including this bilingual roadside assistance support role. You can start earning within a few weeks, servicing clients in the mornings, evenings, or at night, based on your preference. This role offers ample hours during afternoons, evenings, and nights for those seeking evening or night shifts.

While automotive knowledge is beneficial, it is not required to provide reassurance and support to stranded drivers.

A typical day using the Arise Platform includes:

• Providing bilingual support (English/French) to customers, service providers, and partners via outbound calls.
• Ensuring a smooth and empathetic customer experience.
• Gathering and verifying customer information.
• Documenting issues, resolutions, and follow-up actions.
• Resolving customer inquiries efficiently and on the first contact.

Qualifications for success:

• Self-motivated with strong problem-solving skills, patience, and empathy.
• Excellent written, listening, and verbal communication skills.
• Ability to deliver friendly, knowledgeable customer service while navigating multiple systems efficiently.

No degree is required. This is a great work-from-home opportunity for individuals ready to invest in themselves and work on their own terms. You can choose to run your own customer support business or work as an agent for a Service Partner company on the platform.

Certification courses vary from a few days to six weeks, depending on the client program's complexity.

Steps to get started:

1. Register on the Arise Platform by clicking 'Apply'.
2. Select a client program.
3. Enroll in a certification course to prepare for service.
4. Check the computer and equipment requirements at www.ariseworkfromhome.com/equipment.

This is not an employment offer but an opportunity to establish a business-to-business relationship with Arise.

Additional information:

Employment type: Full-time

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Bilingual Customer Service • Toronto, Ontario