Bilingual (English / French) Remote Customer Service for Roadside Assistance Company

Arise Virtual Solutions; Cornwall; Remote; CAD 35,000 - 45,000; Full time

Job summary

A leading company seeks bilingual French speakers for remote customer service support in roadside assistance. This flexible work-from-home opportunity allows you to deliver premier customer service in French and English, with various shifts available. No degree is required, and automotive knowledge is a plus but not necessary.

Qualifications

• Self-motivated with excellent problem-solving skills.
• Outstanding written, listening, and verbal communication skills.

Responsibilities

• Providing bilingual support via outbound calls.
• Ensuring a smooth and empathetic customer experience.
• Resolving customer inquiries accurately and efficiently.

Skills

Bilingual Communication

Problem Solving

Empathy

Patience

Job description

Bilingual French speakers are needed to provide Customer Service Support for a Roadside Assistance company. This work-from-home opportunity offers flexible scheduling 24 hours a day, including weekends. It is ideal for fluent bilingual speakers who can deliver premier customer service in French and English — all from the safety of your own home! This opportunity is facilitated through the Arise Platform.

The Arise Platform is an online portal connecting you to remote customer service opportunities with well-known brands. It allows you to provide remote customer support, earning income while saving on costs associated with working outside the home.

Various flexible opportunities are immediately available on the platform, including this bilingual roadside assistance role. You can start earning within a few weeks and choose to service customers in the mornings, evenings, or at night — fitting your schedule. This role offers ample afternoon, evening, and night hours for those seeking evening or night shifts.

While automotive knowledge is a plus, it is not required to provide reassurance and support to stranded drivers.

A typical day using the Arise Platform includes:

• Providing bilingual (English/French) support via outbound calls to customers, service providers, and partners.
• Ensuring a smooth and empathetic customer experience.
• Gathering and verifying customer information.
• Documenting issues, resolutions, and follow-up actions.
• Resolving customer inquiries accurately and efficiently on the first contact.

What it takes to succeed:

• You must be self-motivated with excellent problem-solving skills, patience, and empathy.
• Outstanding written, listening, and verbal communication skills are essential.
• You should be capable of providing knowledgeable, friendly, customer service while navigating multiple systems efficiently.

No degree is necessary. This work-from-home opportunity is suitable for anyone willing to invest in themselves and work hard on their own terms. You can choose to start your own customer support business or work as an agent for a Service Partner already on the platform.

Certification courses can last from a few days up to six weeks, depending on the client program's complexity.

To get started:

1. Register on the Arise Platform by clicking 'apply'.
2. Select a client program.
3. Enroll in a certification course.
4. Review computer and equipment requirements at www.ariseworkfromhome.com/equipment.

Note: This is not an employment offer. It is an opportunity to establish a business-to-business relationship with Arise.