Bilingual (English / French) Remote Customer Service for Roadside Assistance Company

Arise Virtual Solutions; Burlington; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading company offers a work-from-home opportunity as a Bilingual Customer Service Support agent. This flexible role allows you to provide exceptional support in both French and English, catering to roadside assistance needs on their online platform. Ideal for self-motivated individuals with strong communication skills, this position enables you to manage your own schedule while delivering empathetic customer service.

Qualifications

• Self-motivated with strong problem-solving skills.
• Excellent written, listening, and verbal communication skills.
• Ability to deliver friendly and knowledgeable customer service.

Responsibilities

• Providing bilingual (English/French) support via outbound calls.
• Gathering customer information and documenting issues.
• Resolving inquiries efficiently on the first contact.

Skills

Problem-solving

Communication

Empathy

Job description

Bilingual French-speaking Customer Service Support Opportunity

We are seeking bilingual French speakers to provide customer service support for a roadside assistance company. This work-from-home role offers flexible scheduling 24/7, including weekends. It is ideal for fully fluent bilingual speakers who can deliver excellent customer service in both French and English, all from the comfort of your home, via the Arise Platform.

The Arise Platform is an online portal connecting you to remote customer service opportunities with well-known brands. Through this platform, you can provide support remotely, earning income while saving on commuting and related costs.

Various flexible opportunities are available immediately on the platform, including this bilingual roadside assistance role. You can start earning within a few weeks, servicing customers in the mornings, evenings, or at night, according to your availability. This role offers ample hours during afternoons, evenings, and night shifts for those seeking evening or night work.

While automotive knowledge is advantageous, it is not required to assist stranded drivers effectively.

A typical day using the Arise Platform involves:

• Providing bilingual (English/French) support via outbound calls to customers, service providers, and partners.
• Ensuring a smooth and empathetic customer experience.
• Gathering and verifying customer information.
• Documenting issues, resolutions, and follow-up actions.
• Resolving customer inquiries accurately and efficiently on the first contact.

Qualifications for success include:

• Self-motivation and strong problem-solving skills.
• Patience and empathy.
• Excellent written, listening, and verbal communication skills.
• The ability to deliver friendly, knowledgeable customer service while navigating multiple systems efficiently.

No degree is necessary. This is a great work-from-home opportunity for anyone willing to invest in themselves and work hard on their own terms. You can choose to run your own customer support business or work as an agent for a Service Partner company on the platform.

Certification courses vary from a few days up to six weeks, depending on the client program's complexity.

To get started:

1. Register on the Arise Platform by clicking "Apply".
2. Select a client program.
3. Enroll in a certification course to prepare for service delivery.
4. Review computer and equipment requirements at www.ariseworkfromhome.com/equipment.

This is not an employment offer but an opportunity to establish a business-to-business relationship with Arise.