Bilingual (English/French) Pre-Sales Enablement Specialist

NielsenIQ; Toronto; Remote; CAD 50,000 - 90,000; Full time

Job summary

An innovative company seeks a Bilingual Pre-Sales Enablement Specialist to enhance sales efficiency and customer experience. In this dynamic role, you will manage tasks to expedite sales closures, identify process bottlenecks, and support product releases. Your expertise in CRM and sales operations will enable you to provide valuable insights and feedback to cross-functional teams. Join a forward-thinking organization committed to diversity and inclusion, where your contributions will directly impact business success and customer satisfaction. If you're passionate about driving improvements and fostering collaboration, this opportunity is perfect for you.

Benefits

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee Assistance Program (EAP)

Qualifications

• 2+ years in Sales or Sales Operations with a focus on efficiency.
• Fluent in English and French with excellent communication skills.
• Experience with CRM and sales performance reporting.

Responsibilities

• Manage day-to-day tasks to ensure quick closure of sales opportunities.
• Identify bottlenecks in the sales cycle and provide feedback.
• Support product releases and serve as a knowledge resource for sellers.

Skills

Bilingual (English/French)

Sales Operations

CRM Utilization

Problem Solving

Communication Skills

Time Management

Education

Bachelor’s Degree

Tools

PowerBI

Job description

Bilingual (English/French) Pre-Sales Enablement Specialist

5 days ago | Be among the first 25 applicants

Job Description

NielsenIQ is seeking a talented Bilingual (English/French) Pre-Sales Enablement Specialist to play a key role in enabling sellers to be more efficient and stay focused on winning business. An ideal candidate is a proactive, deadline-driven task manager with an eye for process improvement. Must be passionate about ensuring a positive customer experience and understand how to personalize messaging to ensure buyers have the right information at the right time to make decisions quickly and confidently. The ideal candidate is detail-oriented with excellent communication, active listening, and time management skills.

Responsibilities

• Effectively manage day-to-day tasks to ensure opportunities progress to close won as quickly as possible; including assisting with pricing and proposals and coordinating with cross-functional team members as applicable to ensure a stellar customer experience (includes Post-Sales, Marketing, Product Marketing, Product, Finance, Delivery, and Customer Success)
• Effectively manage numerous requests concurrently and on deadline; includes managing expectations and escalating delays to leaders in a timely manner
• Utilize reports to identify bottlenecks in the sales cycle and alert sellers of at-risk opportunities
• Proactively identify opportunities to improve the sales process, resolve inconsistencies, and give insightful feedback to cross-functional stakeholders to improve efficiency across the sales cycle
• Support product releases by gaining an understanding of new products/features, serve as a knowledge resource for sellers, and provide timely feedback to Product Marketing on information requested by both sellers and clients
• Serve as an expert on internal sales processes and CRM utilization to guide sellers on best practices and ensure adherence

Qualifications

• 2+ years of related work experience in Sales or Sales Operations; Bachelor’s degree preferred
• Fluently bilingual (English/French) written and verbal communication skills
• Demonstrated ability to think strategically through problem identification and successful tactical solution implementation
• Self-motivated with a strong attention to detail and keen ability to prioritize tasks to meet business objectives
• Skilled at building strong working relationships across departments and management levels
• Ability to manage multiple projects simultaneously while meeting deadlines
• Understanding of the sales cycle and common seller pain points with a desire to drive improvements
• Experience building and/or using sales performance reporting in CRM, PowerBI, or similar software
• Excellent written, verbal, and active listening skills
• Ability to work productively in a remote, fast-paced environment

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee Assistance Program (EAP)

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering comprehensive insights into consumer buying behavior and revealing new pathways to growth. In 2023, NIQ merged with GfK, expanding its global reach. With advanced analytics and state-of-the-art platforms, NIQ provides the Full View of retail and consumer insights. As an Advent International portfolio company, NIQ operates in over 100 markets, covering more than 90% of the world's population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

NIQ is dedicated to reflecting the diversity of the clients, communities, and markets we serve. We aim to embed inclusion and diversity into all aspects of our workforce, measurement, and products. We invite candidates who share this mission to join us. We are an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, marital status, veteran status, or other protected classes. Learn more at Diversity & Inclusion.