Bilingual Dispatcher

Manitoulin Group of Companies; Greater Sudbury; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a bilingual individual to join their team in a dynamic role focused on transportation logistics. This position involves managing driver communications, planning efficient freight movements, and utilizing technology to track shipments. With a commitment to innovation and safety, this company offers a supportive environment with opportunities for growth and development. Join a team that values reliability and on-time delivery while enjoying competitive wages and a comprehensive benefits program. If you're ready to take on challenges in a fast-paced setting, this role could be the perfect fit for you.

Benefits

Comprehensive benefits program

Profit-sharing opportunities

Tuition reimbursement

Opportunities for growth and advancement

Qualifications

• Must be detail-oriented and able to prioritize multiple tasks.
• Bilingual in French and English is required for this position.

Responsibilities

• Answer phone calls and manage driver requirements efficiently.
• Plan trips with terminal staff for cost-effective freight movement.

Skills

Computer Literacy

Mathematical Skills

Detail-oriented

Ability to prioritize tasks

Bilingual (French-English)

Tools

AS400

Google Spreadsheets

Job description

Company Description

For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where you’re headed, we have the training and career development to help you get there.

Job Description

• Consistently answering the phone and dealing with driver requirements - hook up information, departure times, delay information and other concerns as required.
• Working with terminal dock staff and managers to plan trips, determine the most efficient and cost-effective freight movement.
• Must be able to work shift work and in a fast-paced environment.
• Required to book hotel rooms for drivers and issue POs for the room.
• Bill shipments in the system as well as know when to manifest them or strip them from a trailer's manifest in the AS400.
• Work with multiple shared spreadsheets in Google and keep all data current.
• Track shipments for customers calling in after hours when Customer Service is closed.
• Many other duties as advised or required.
• Shift work - Modified 4 on 4 off rotation.
• This is a French-English bilingual position.

Qualifications

• Must be computer literate and mathematically inclined.
• Must be detail-oriented and able to prioritize multiple tasks at any given time.
• Able to work under pressure and spend a majority of your shift on the phone dealing with drivers, terminal personnel, as well as internal and external customers.
• Some understanding of the Dangerous Goods laws, as well as the hours of service legislation would be an asset.
• An understanding of the Manitoulin network and the equipment we operate would be an asset.
• Training will be provided as required.

Additional Information

• Salary will be determined based on experience.
• Competitive wages.
• Comprehensive benefits program.
• Profit-sharing opportunities.
• Tuition reimbursement.
• Opportunities for growth and advancement.