Bilingual Dispatcher

Collège Boréal; Gore Bay; On-site; CAD 40,000 - 55,000; Full time

Job summary

A transportation company is seeking a bilingual (French-English) individual for a fast-paced position in Gore Bay. The role involves assisting drivers, collaborating with terminal staff, and managing shipment data effectively. Candidates should be detail-oriented, able to work under pressure, and possess strong computer and mathematical skills. The position offers competitive wages, comprehensive benefits, and opportunities for growth.

Benefits

Competitive wages

Comprehensive benefits

Profit sharing

Tuition reimbursement

Qualifications

• Must be computer literate and have strong mathematical skills.
• Detail-oriented with the ability to prioritize multiple tasks simultaneously.
• Ability to work under pressure, primarily communicating via phone.

Responsibilities

• Answer phones and assist drivers with various requirements.
• Collaborate with terminal staff to plan efficient trips.
• Book hotels for drivers and manage data across shared spreadsheets.

Skills

Computer literacy

Mathematical skills

Detail-oriented

Ability to prioritize

Ability to work under pressure

Job description

Job Description

1. Consistently answer the phone and assist drivers with requirements such as hook-up information, departure times, delay information, and other concerns.
2. Collaborate with terminal dock staff and managers to plan trips, ensuring the most efficient and cost-effective freight movement.
3. Work in a fast-paced environment and be able to work shift work, including a modified 4 on 4 off rotation.
4. Book hotel rooms for drivers and issue purchase orders (POs) for accommodations.
5. Bill shipments in the system and manage manifesting or stripping shipments from trailers in the AS400 system.
6. Maintain and update data across multiple shared spreadsheets in Google Sheets.
7. Track shipments for customers calling after hours when Customer Service is closed.
8. Perform other duties as assigned or required.

This is a French – English Bilingual position.

Qualifications

1. Must be computer literate and have strong mathematical skills.
2. Detail-oriented with the ability to prioritize multiple tasks simultaneously.
3. Ability to work under pressure, primarily communicating via phone with drivers, terminal personnel, and internal/external customers.
4. Knowledge of Dangerous Goods laws and hours of service legislation is an asset.
5. Understanding of the Manitoulin network and equipment is an asset.
6. Training will be provided as needed.

Additional Information

• Salary based on experience.
• Competitive wages and comprehensive benefits.
• Profit sharing, tuition reimbursement, and opportunities for growth and advancement.

Apply on website: manitoulintransport.com