Bilingual Disability Administrator II

IFG International Financial Group Ltd; Canada; Remote; CAD 40,000 - 55,000; Full time

Job summary

A leading insurance firm in Canada is looking for a French Disability Administrator to join their team. This full-time remote position requires 2-3 years of data entry experience, strong PC skills, and proficiency in both English and French. Responsibilities include processing access requests, managing emails, and assisting with claims. Candidates must be adaptable and detail-oriented. Interested applicants should send their resume to the provided email.

Qualifications

• 2-3 years' experience in data entry.
• Proficiency in Microsoft Office, especially Word and Excel.
• Experience using Navigator claims system is a bonus.

Responsibilities

• Process Access Requests and review information.
• Handle emails in multiple group inboxes.
• Data entry from claim forms to claims payment system.

Skills

Data entry

Strong PC skills

Attention to detail

Flexible and adaptable

Bilingual (English and French)

Tools

Microsoft Office Suite

Adobe

Navigator claims system

Job description

Our client, a top insurance client in Canada, is looking to hire a French Disability Administrator for their team with a contract of 12 months, which is renewable and convertible. This role is Full Time Remote, i.e., the candidate can be located anywhere in Canada.

Responsibilities:

• Process the Access Requests (file copy requests) by reviewing the request and the consent to identify correct information to send and authority to do so
• Do the review of access requests meticulously and redact third-party information to avoid privacy breach
• Handle emails in several group email inboxes
• Set up disability claims and/or handle follow-ups for claims
• Handle Client and Control Reports, issuing payments for vendor invoices
• Data entry (from claim forms to claims payment system - Navigator)
• Email and/or print and send out correspondence to claimants, clients, or other stakeholders, ensuring that privacy protocols are followed
• Assist with new client onboarding - transfer of files
• New hire onboarding - Ordering IT equipment/access, coordinating with the manager of the new hire
• IT equipment ordering/support for existing employees

Candidate Requirements/Must Have Skills:

1. 2-3 years' experience in data entry
2. Strong PC skills with experience using Adobe, Microsoft Office Suite, especially Word and Excel
3. Data entry experience (experience using Navigator claims system is a bonus)
4. Attention to detail and accuracy - candidate must be comfortable with data entry work
5. Flexible, adaptable, and able to cope with high workload volumes and conflicting deadlines

Nice-To-Have Skills:

1. Familiarity with medical terminology
2. Prior insurance company experience
3. Bilingual - Must be proficient in speaking and writing in both English and French

If you are interested in hearing more about this role, please send your updated resume in MS Word format to [e-mail]