Bilingual Director, Onboarding, KYC/AML, Compliance & Operational Risk, IB,Toronto (English/Spanish)

Scotiabank; Old Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Bilingual Director to lead client onboarding and compliance in the International Banking sector. This pivotal role involves overseeing KYC/AML processes, enhancing operational efficiency, and ensuring adherence to regulatory standards. The ideal candidate will possess strong analytical skills, fluency in English and Spanish, and a proven ability to influence and collaborate across diverse teams. Join a purpose-driven organization that values inclusivity and empowers its employees to reach their fullest potential while making a significant impact in the banking industry.

Qualifications

• Bachelor’s degree in business administration or finance required.
• Experience in KYC/AML compliance and risk management is essential.

Responsibilities

• Drive initiatives to enhance client onboarding and operational processes.
• Oversee KYC/AML controls and ensure compliance with regulations.
• Lead monitoring of non-financial risks and develop compliance activities.

Skills

Client Onboarding

KYC/AML Compliance

Risk Management

Analytical Skills

Interpersonal Skills

Project Management

Fluency in English and Spanish

Education

Bachelor’s degree in business administration

Equivalent work experience

Job description

Title: Bilingual Director, Onboarding, KYC/AML, Compliance & Operational Risk, IB,Toronto (English/Spanish)

Requisition ID: 213655

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Director, Onboarding, KYC/AML, Compliance & Operational Risk- International Banking

Scotiabank is Canada's most international bank, with an international presence unmatched by other Canadian Banks. Our operations include providing a full range of financial products, solutions and advice to retail, small business and commercial customers in Latin America, the Caribbean, Central America, and the Asia Pacific.

Purpose

The Director will provide strategic direction, leadership, and oversight to client onboarding, KYC, AML & non-financial risks for International Commercial Banking. This includes the deployment of divisional initiatives, alignment of business processes to target and standard operating models, with a focus on enabling business strategy and delivering best-in class solutions while promoting a strong control framework.

What You’ll Do:

• Drive initiatives to improve client onboarding journeys and operational processes, addressing variances, supporting regional deployments, and providing rationale for customizations.
• Act as an expert on client onboarding to support divisional initiatives, digital solutions, and process transformations, ensuring robust delivery and governance.
• Continually assess and recommend enhancements for client onboarding and servicing processes, presenting recommendations supported by funding assessments and best practices.
• Partner with stakeholders across business, operations, product, technology, compliance, and risk teams to ensure cross-functional alignment, timely execution, and effective change management.
• Oversee the implementation of KYC/AML & Sanctions controls, ensuring compliance with enterprise policies and regulatory requirements, and provide advice on AML, KYC, and Sanctions standards.
• Suggest updates to onboarding and remediation processes in line with KYC/AML policy changes, and provide guidance on customer approvals, ensuring compliance and consistency.
• Escalate AML issues and policy variances, keeping management and partners informed of significant issues.
• Establish and maintain strategic relationships for the implementation and sustainment of the KYC program across different units.
• Develop and oversee business-line compliance activities and control frameworks, ensuring alignment with policies and regulatory risk management.
• Lead the monitoring of non-financial risks related to AML, Compliance, Conduct, and Operational risk, including KYC/due diligence health, testing results, and action plans.
• Oversee the KYC/AML/Non-Financial Risk Quality Assurance (QA) program, including strategy, sample selection, testing, and reporting to senior management.
• Maintain awareness of AML and Non-Financial Risk regulatory expectations, promote a strong risk culture, and provide guidance on KYC/AML/Compliance training.
• Monitor project milestones to ensure objectives are met in compliance with business strategies and policies, collaborating with relevant stakeholders.
• Ensure effective and efficient operations, adhering to business controls for risk management, and champion a customer-focused culture to deepen client relationships and leverage bank resources.

What You'll Bring:

• Bachelor’s degree in business administration, finance, or equivalent work experience.
• Knowledge of key products offered and markets served in IB Commercial division and related AML/ATF, compliance & sanctions requirements is necessary.
• Experience with non-financial risk policy development, implementation, client onboarding/operating model processes, audit activities and/or risk assessment are necessary and will contribute to success.
• Superior influencing skills with strong interpersonal and conflict resolution skills to build consensus and obtain cooperation.
• Outstanding analytical, written and spoken communication abilities.
• Highly organized and capable of dealing with complex projects.
• Ability to manage different stakeholders from different cultures and disciplines.
• Strong understanding of the Global and local country regulatory landscape.
• Advanced communication skills with a proven ability to establish credibility and effectively influence others in multiple settings.
• Results focused and ability to deliver under pressure.
• Fluency in English and Spanish is required.

Interested?

If your experience is closely related but doesn’t align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

At Scotiabank, every employee is empowered to reach their fullest potential, respected for who they are and, embraced for their differences.