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Bilingual Customer Service Representative (French)

Uline

Mississauga

On-site

CAD 60,000 - 80,000

Full time

6 days ago
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Job summary

Uline, a leading distributor in North America, is seeking a Bilingual Customer Service Representative for its Toronto branch. This role offers a salary between $32 and $36 per hour and involves processing orders and providing exceptional customer service in both English and French. With an emphasis on career growth and job stability, Uline also offers top-notch benefits and a supportive work environment.

Benefits

Company-paid extended health coverage
RRSP with 6% employer match
Multiple bonus programs
Paid holidays and generous paid time off
Tuition Assistance Program for education
On-site café and fitness center
Monthly employee-appreciation events
Opportunities for community involvement
Best-in-class modern facilities

Qualifications

  • Fluent in English and French, both verbal and written.
  • Customer service experience preferred but not required.

Responsibilities

  • Process customer orders and inquiries in a collaborative call center.
  • Communicate with customers over phone, email, and chat.
  • Navigate customers through Uline's website for online ordering.

Skills

Customer Service
Bilingual (English / French)

Education

High school diploma or equivalent
Bachelor's degree preferred

Job description

Bilingual Customer Service Representative

(English / French)

Pay from $32 to $36 per hour with significant growth and earning potential!

Toronto Branch

3333 James Snow Parkway, Milton, ON L9T 8L1

Customer Service is the heartbeat of Uline! As a Bilingual Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our French-speaking customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Better together! This position is on-site, and we are looking for people who share our passion.

Hours: Monday - Friday, 9:30 AM to 6 PM.

Position Responsibilities

  • Process customer orders and inquiries in a collaborative call center using world-class technology.

  • Communicate with customers over phone, email and chat.

  • Help customers navigate Uline's website and online ordering.

  • Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

  • High school diploma or equivalent. Bachelor's degree preferred.

  • Prior customer service experience is a plus, but we’ll train you to provide legendary service for our customers!

  • Bilingual (English / French) - fluent in both verbal and written forms.

Benefits

  • Company-paid extended health coverage and RRSP with 6% employer match that starts day one!

  • Multiple bonus programs.

  • Paid holidays and generous paid time off.

  • Tuition Assistance Program that covers professional continuing education.

Employee Perks

  • On-site café, outdoor patio and first-class fitness center.

  • Monthly employee-appreciation events.

  • Opportunities for community involvement.

  • Best-in-class, clean, modern facilities.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 13 locations.

Uline is adrug-free workplace.

Uline is an Equal Opportunity Employer

#LI-BW1

#LI-TOR001

(#IN-TORCS)

Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

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